Technology Support Technician Eligibility List

Dept of Technology

Virginia Beach , VA

Classified - Position - Technology Support Technician

Job Number 3700149930

Start Date

Open Date 11/13/2019

Closing Date 11/19/2019

Qualified applicants to this posting will be invited by the Department of Technology to participate in an examination to determine their IT qualifications. Successful candidates who have been approved by the Department of Technology for the Technology Support Technician (TST) Eligibility List will then be eligible to apply for site-based positions when advertised.

GENERAL RESPONSIBILITIES

The Technology Support Technician position is a Tier I position. Provide basic, ongoing, first-level, school-base technical support to teachers and other staff in the use of technology. These technicians will be responsible for complying with Department of Technology (DOT) standards and directives for the work to be accomplished at their respective buildings. This position reports to and is evaluated by the Principal with input and guidance from the Department of Technology.

KNOWLEDGE, SKILLS AND ABILITIES

Good knowledge of the troubleshooting and operation of computer hardware and common software applications such as Microsoft Office; thorough knowledge of methods and techniques used to maintain and repair computer equipment; ability to carry-out maintenance plans and repair schedules for technical resources; knowledge of the ticket tracking application; ability to communicate effectively orally and in writing, understand and execute oral and written instructions; ability to work with minimal supervision and organize workload; must have excellent interpersonal and customer service skills, be able to listen, understand and analyze problems.

EDUCATION AND EXPERIENCE

High School Diploma. Associate's Degree preferred. Experience providing technical support on a variety of hardware, software and operating systems. Industry relevant certifications preferred (i.e. Network +). A comparable amount of training and experience may be substituted for the minimum qualifications.

HOW TO APPLY

Please see "Job Posting Link" below for a complete job description.

If you are interested in applying for this position, you must create an account. After creating an account, please login, complete the online application, and apply for this job.

Full Time or Part Time? Full Time

Job Posting Link https://www.vbschools.com/UserFiles/Servers/Server_78010/File/Employment/Apply%20Now/Resources/Job%20titles/TechnologySupportTechnicians.pdf

Salary Range:
From/To

Unified Experience-Based Step Pay Scale: Grade 12

Salary will be based on creditable years of full-time, verified work experience. Entry Level salary will be awarded at the time of hire. Upon the return of the Employment Verification Forms from the candidate's current and previous employers, the salary will be adjusted if creditable full-time experience is confirmed.

VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System.

Additional Job Information
All applicants, both internal and external, must attach a letter of interest and a current detailed resume to your electronic application.

All applicants must complete the General Employment History section of the online application and include each of your supervisors for the specific positions held.

The minimum of three references are required in the reference section of your application. One of the three must be a current or most recent former supervisor for a position you held in this field. Relatives are not eligible to serve as a reference for you for employment purposes.

Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33, 4-4, 4-6)

To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at (757) 263-1133, 2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456.

Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: (757) 263-1133 (voice); (757) 263-1240 (TDD) or email at: vbcpshr@vbschools.com.