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Job Title: Manager, IT Operationsand Requisition ID number: 61369
Close Date:11:59 PM on 11/13/2019
Organizational Unit: IT Operations (10001326)
Site: Davis Center (0001)
FTE: 1.0 FTE - 40 hours/week; this is based on full-time equivalency with 1.0 being full time
Union: MACA(02)
Functional Area: Administrative

Resume and Cover Letter are mandatory to apply for any position.

SUMMARY Under general supervision, designs and implements business process changes to drive greater productivity and efficiency; manages IT staff and activities of the IT Project Management Office and overall IT Department Operations; works with stakeholders, and leads initiatives to meet the district goals and priorities, customer service and technology needs of all MPS staff and students. .

ESSENTIAL FUNCTIONS -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

• Directs and manages the overall IT Department operations and financial activities. Directs the activities of assigned staff; coordinates, prioritizes and assigns tasks and projects; tracks and reviews work progress and activities; directs the recruitment and selection of assigned staff; undertakes disciplinary action as required; conducts performance evaluations.
• Provides strategic management and decision-making related to district-wide technology initiatives, department budget, and process and systems improvement, and alignment with district goals and priorities.
• Develops and manages vendor relations, prepares and reviews contracts, and participates in the selection and negotiation of vendors.
• Oversees financial management activities including tracking and analyzing budget of department, preparing annual budget operating projections and scenarios, and project cost estimating.
• Prepares of a variety of narrative and statistical reports, records, and files related to assigned activities, initiatives, projects, and personnel. Presents complex analytical findings in a clear, concise, and impactful manner.
• Manages department communications, prepares districtwide communications, and communicates appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.
• Leads cross-departmental Governance committees comprised of various cabinet members, subject matter experts, and IT personnel.
• Manages various teams to implement technology projects and process solutions that satisfy business requirements.
• Act as liaison to gather business requirements, and convey business needs to IT technical teams; drives business processes improvement through work flow automation, system modernization, and technology initiatives.
• Maintains currency on industry trends and evolving research on technology and information systems topics and issues.
• Demonstrates courteous and cooperative behavior when interacting with students, clients, visitors, and MPS staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Enthusiastically promotes the Superintendent's goals and priorities in compliance with all policies and procedures.
• Maintains absolute confidentiality of work-related issues, records and MPS information.

MINIMUM QUALIFICATIONS Education, Training and Experience Guidelines:
Bachelor's Degree in Information Technology, Computer Science, or related field; AND five (5) years of professional experience in information systems management; OR an equivalent combination of education, training and experience as determined by Human Resources.

Knowledge of:

• Problem-solving techniques, personal computer hardware and software applications and computerized equipment capabilities.
• Principles and techniques for evaluation of work processes for new or upgraded computer applications.
• Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
• Project management principles and practices.
• Principles and practices of developing teams, motivating employees and managing in a team environment.
• Principles and practices of project management.
• Applicable policies, procedures and regulations covering specific areas of assignment.
• Principles of record keeping and records management.
• Personal computers utilizing standard and specialized software applications.

Skill in:

• Managing a variety of IT projects and coordinating project resources.
• Training others in policies and procedures related to the work.
• Conducting complex resolutions to various computer problems, analyzing procedures, applications, and/or problems and making sound recommendations for new applications.
• Reviewing and analyzing computer customer training needs and developing effective solutions.
• Managing multiple, concurrent and conflicting priorities and deadlines.
• Preparing clear and concise reports, procedures, documentation and other written materials; maintaining organized and accurate records of work performed.
• Use of personal computers, office productivity software, report writing software and basic office equipment.
• Establishing and maintaining effective working relationships with co-workers and clients.
• Communicating effectively in verbal and written forms.

LICENSE AND CERTIFICATION REQUIREMENTS
A valid Minnesota State Driver's License may be required.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT Work is performed in a standard office environment which requires occasionally lifting such articles as file boxes or heavier materials with help from others and/or lifting and carrying light objects frequently. A job in this category may require walking or standing to a significant degree or may involve sitting most of the time with long periods of computer work and heavy phone usage.

ORGANIZATIONAL INFORMATION

• Bargaining Unit: MACA
• Grade: 72
• FLSA Status: Exempt
• Job Group: Information Technology
• New: August 8, 2019

Final candidates may be invited to interview with a committee. Final appointment to this position will be contingent upon passing a criminal background check.

COMMITMENT TO DIVERSITY:
Diversity is one of Minneapolis Public Schools core values and is essential to our goal of putting children first and making them college-ready. Diversity of our workforce provides us with a competitive advantage and allows us to better understand, communicate with and educate our diverse student body. Minneapolis Public Schools will not deny anyone the opportunity for training or employment because of race, color, creed, religion, national origin, gender or gender identity, marital status, status with regard to public assistance, disability, sexual orientation, age, family care leave status, or veteran status.

Minneapolis Public Schools strongly encourages diverse candidates to apply.