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Decision Support Specialist I - School Process and Analysis Branch

Employer
Hawaii Department of Education
Location
Honolulu, HI, US
Salary
EOSR-6, $93,231 to $131,975

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Job Category
Administrator, Specialist / Coordinator, Product, Services & Policy, Data / Analysis
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  • APPLICANTS MAY BE EDUCATIONAL OFFICERS, TEACHERS AND OTHER QUALIFIED INDIVIDUALS
  • TYPE OF APPOINTMENT ISSUED: This position is included in the Educational Officers' Bargaining Unit and will be filled as a limited term temporary appointment. Probationary service credit and tenure are not granted for temporary appointments.
  • MINIMUM QUALIFICATION REQUIREMENTS: DECISION SUPPORT SPECIALIST I
    Education: Graduation from an accredited college or university with a bachelor's degree in business administration with specialization in management information sciences.
    Education Equivalence: Graduation from an accredited college or university with a bachelor's degree in any field plus 30 semester credits in the specialty or related fields.
    Experience: Two (2) years of responsible professional work experience in management information systems, systems analysis, and/or computer programming of which one (1) year shall have been in an education program, agency or system.
    Experience Desired: Four years of progressively responsible job-related professional experience in school administration, business analysis, or developmental training.
    Combined Education and Experience: An equivalent combination of training and experience may be acceptable, as determined by the Department. Substitutions can be considered for the requirement of experience in an education program, agency or system.
    Knowledge of: Business statistics, computer-based information systems; programming application systems; computer and data systems; information systems in organizations; information systems analysis and design.
    Knowledge Desired: School or business processes in a K-12 setting; group dynamics; student center information systems; information privacy; customer service management.
    Ability to: Perform various assignments in student information collection, dissemination and training activities; communicate effectively with others both orally and in writing; operate computer and other business machines; learn laws, rules, regulations, and administrative procedures pertinent to the area(s) of assignment.
    Skills/Abilities Desired: Exercise independent and professional judgment in carrying out daily functions; maintain an effective work pace under pressure to meet deadlines; grasp new concepts quickly and apply them effectively; work effectively with others; maintain awareness of developments in information technologies as they relate to duties and responsibilities; think logically and perform duties accurately; identify and troubleshoot system and process issues; develop and deliver training plans and content; plan and facilitate meetings.
  • A WRITTEN EXAMINATION/ASSIGNMENT MAY BE ADMINISTERED TO HELP DETERMINE POSSESSION OF THE KNOWLEDGE AND ABILITIES PORTIONS OF THE MINIMUM QUALIFICATION REQUIREMENTS.
  • Duties and Responsibilities: Under the general supervision of the Director of the School Process and Analysis Branch, the Decision Support Specialist I:
    1. Student Information Systems (SIS): a) Works with users and stakeholders, including DOE Leadership, principals, teachers, and selected school staff, to assist with translating instructional and classroom requirements into technology solutions through business analysis processes and standards. b) Provides call-in support and in-person training to schools for the end user of the student information systems. c) Develops processes, data, and analytical standards and strategies for defining solutions. Researches, analyzes, and evaluates business intelligence solutions technology and tools. d) Serves as the subject matter expert in assisting users via the IT Service Management Tool.
    2. Project Management: a) Assists in the project plans for ongoing development, design, and implementation of the statewide student information systems. b) Determines project resource requirements, develops timelines and tasks schedules. c) Ensures issues are identified, tracked, reported on, and resolved in a timely matter. d) Monitors project performance and identifies variances from the project management plan.
    3. Quality Assurance Testing: a) Develops and executes quality control test scenarios. b) Performs and supports the testing and inspection of system modules against requirements and specifications to ensure satisfactory completion.
    4. End User Training: a) Serves as a member of the end-user training cadre focusing on support of the student information systems. b) Assists in oversight and/or preparation of systems operations and user documentation. c) Travels to neighbor islands to support statewide end user training.
    5. Performs other related duties as required or assigned.
  • SALARY RANGE: EOSR-6, $93,231 to $131,975. Department of Education certificated employees will be placed on the salary range in accordance with Department regulations. All others will be placed on the first step of $93,231.
  • WORK YEAR AND BENEFITS: This appointment will be on a 12-month basis with vacation and sick leave provided according to applicable regulations.
    POSTING CYCLE: Vacant or unfilled positions may be internally and/or externally advertised on the 1st and/or 15th of any calendar month.
    HOW TO APPLY: All materials submitted become the property of the Hawaii Department of Education and will not be returned to applicant.
    1. Visit the Hawaii Department of Education website and submit the online application prior to the deadline. Be sure to include a "Personal Statement" of what you can contribute to this specific position.

      http://www.hawaiipublicschools.org

    2. Official transcripts (if not on file) must be submitted at the time of an official offer of employment. Transcripts may be sent by U.S. mail to the Office of Talent Management/EO Recruitment, P.O. Box 2360, Honolulu, HI 96804.
    3. After you submit your online application, you will receive a system generated email acknowledging receipt of your application.


    APPROVED:

    Cynthia A. Covell
    Assistant Superintendent
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