Technology Coordinator I (School Office Services)

Chicago, IL, US
Oct 15, 2019
CLASS TITLE: Technology Coordinator I

CHARACTERISTICS OF THE CLASS: Under the supervision of the school principal or his/her designee, coordinates computer technology functions at a local school, including installation, troubleshooting, maintenance, and technical support, and performs related duties as required.

EXAMPLES OF DUTIES: Duties of this position include, but are not limited to:

• Network and LAN Maintenance:

Coordinates integration of the LAN (Local Area Network) with CPS WAN (Wide Area Network)

Manages Proxy, Web, Video, E-mail, etc., servers

Installs and maintains network software

Creates user and assign rights

Establishes and monitors storage management

Implements and manages backup network

Utilizes disaster recovery skills

Implements and manages network security scheme

• Troubleshooting:

Troubleshoots LAN Equipment

Identifies and documents problems and contacts appropriate resources to resolve issues

Troubleshoots Equipment, including, but not limited to, printers, computers, peripherals

Resolves software conflicts and other related issues

• Maintenance:

Develops maintenance schedule

Manages warrantee service

Sets up and manages databases

• Technical Support:

Provides basic troubleshooting workshops for teachers

Trains teachers to be print managers

• Other Duties:

Maintains supply inventory

Monitors software and software licenses

Maintains equipment inventory

Meets regularly with school technology team

Orders related supplies

Stays current with trends in technology


Training and Experience . Must possess a High School diploma or GED equivalent, supplemented by at least one year of experience in network maintenance. Experience in installation of basic computer hardware components is required.

Knowledge, Abilities, and Skill . Skills in providing technical support are highly desirable. Good oral and written communication skills. Evening and weekend work may be required.

Physical Requirements . Medium Work: Exerting twenty (20) to fifty (50) pounds of force occasionally, or ten (10) to fifteen (15) pounds of force frequently, or greater than negligible up to ten (10) pounds of force constantly to move objects. Physical demands are in excess of those for Light Work.

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