Be a difference maker, with Learning Care Group. We are a community of collaborative, bold, fun, dedicated individuals, whose passion is the many children we guide, teach, and protect every day. As early education leaders, we're making a strong, lasting, positive impact on children. Here, you'll find a dynamic environment and culture that is open, friendly, welcoming, and collaborative. Are you ready to be an inspiring, innovative force that prepares children for elementary school-and beyond? Their future begins now. And so does yours.
The Family Admissions Specialist (FAS) partners with assigned schools on lead management and marketing-related activities to increase school enrollment. The position partners with school Directors to arrange tours and to market the school to prospective families. The position requires high customer service and organizational levels while achieving Learning Care Group's safety vision of "No One Gets Hurt."
Key responsibilities include:

• Manage leads for assigned schools by maintaining high levels of organization and arranging strategic contact with prospective families and Directors and conducting lead follow-up as appropriate.
• Manage the prospective family enrollment process, in partnership with field leaders, from handling the initial lead to preparing enrollment paperwork and setting up a prospective family's initial payment to the assigned school.
• Achieve enrollment goals set by the FAS Supervisor by utilizing the customer relationship management (CRM) system to engage prospective families; and manage leads and lead follow-up for assigned schools to drive volume and enrollment. CRM management requires a high level of technical understanding and business savvy.
• Consult with school leadership to market and sell the school to prospective families by providing strategic business advice and analyzing feedback from the school and prospective family reviews to create tailored sales approaches to each lead.
• Promote and market school events by establishing and maintaining close contact with prospective families via e-mail, telephone, and utilizing SharePoint.
• Analyze market data (including metrics associated with school capacity, staffing, utilization, and peer pricing) and consult daily with Directors and District Managers to develop and maintain prospective family leads in partnership with the FAS Supervisor.
• Troubleshoot and resolve issues relating to enrollment and critically staffed schools by analyzing utilization and enrollment trends and by consulting with field leaders and the FAS Supervisor.
• Analyze weekly ForeSee surveys for all assigned schools and use the survey data to create effective and creative solutions in partnership with field leaders.
• Identify and initiate new enrollment growth opportunities in the assigned-school markets and develop strategic action plans by analyzing and condensing metrics for field leaders to capitalize on such opportunities in partnership with the FAS Supervisor.
• Consistently demonstrate poise and professionalism in marketing and sales pitches, especially when encountering resistance to enrollment.
• Review and understand state policies and regulations as they relate to the business of childcare.

Requirements:

• Minimum 2 years of sales experience
• High school education or GED required
• Excellent customer service skills with both internal and external customers
• Resiliency, salesmanship and tactfulness in the face of resistanceCapable of working with frequent interruptions and changing priorities.
• Effective written, verbal and interpersonal communication skills
• Proficient time management, organizational skills and ability to meet established deadlines
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint; and internet-based productivity tools

We at Learning Care Group know our best asset is our people! So we've made a commitment to ensure all employees feel valued, with a robust, comprehensive offering that is competitive and exceeds your expectations. That means market-relevant compensation, a targeted range of health and wellness benefits (including life insurance, dental, vision, as well as medical available for full-time positions), and retirement planning, with our new 401k match. For us, it's simple: Provide great rewards, keep employees engaged, and create difference makers. We encourage your talent, recognize your potential, and support your growth through ongoing training and development so you can give children a great start. We also offer tuition reimbursement, assistance with gaining a CDA (worth college credit toward an Early Childhood degree), and our exclusive Master Teacher program to enhance your skills-and increase your pay. Don't wait. Start strong today.