RESPONSIBILITIES:

• Installs and relocates hardware and software for servers and network operating systems, including assembly, configuration and transport, in accordance with established procedures, standards and instructions;
• Performs periodic preventive maintenance and retirement of equipment in accordance with manufacturer recommendations and LHRIC policies;
• Installs, configures and tests server-related software, including hypervisors and enterprise backup solutions according to manufacturer and LHRIC departmental standards and procedures;
• Monitors and responds to potential issues with network operating systems, servers and network storage;
• Responsible for logging and responding to server and operating system related incidents using Enterprise Service Desk software, and performs the appropriate action to resolve the problem; Documents configuration processes and settings, troubleshooting methods and activities;
• Responsible for the creation and maintenance of network documentation using industry standard productivity suites;
• Provides support of cloud-based application solutions and e-mail systems;
• Prepares servers and associated equipment for installation;
• Modifies, updates or replaces internal equipment parts as required;
• Performs standard server management procedures, including security, according to manufacturer and LHRIC standards;
• Supports and maintains user account information, including rights security and system groups;
• Manages inventory of server and associated equipment

C.S. QUALIFICATIONS: A high school or equivalency diploma and either: (a) a Bachelor's Degree* in Information Technology or a closely related field and one (1) year of experience where the primary function of the position was server administration, including the installation, operation, maintenance and problem-diagnosis of servers and associated equipment, or (b) six (6) years of experience as described in (a).
SUBSTITUTION #1 : Satisfactory completion of 30 college credits* may be substituted on a year for year basis for up to four years of the required experience.
SUBSTITUTION #2 : Certification on the current Windows Server Operating System (or version immediately preceding) from a Microsoft Authorized Training Center, or certification on LINUX, may be substituted for six (6) months of the required experience.
Special Requirement: Possession of a valid NYS Driver's License appropriate for the vehicle to be operated
Salary Range: $60,000 - $75,000