To be determined

Date Available:
tbd

Closing Date:
09/24/2019

   CITY OF CINCINNATI - CIVIL SERVICE COMMISSION - OFFICIAL BULLETIN

Examination No. 19-61 (BofE)

JOB OPPORTUNITIES OPEN TO THE PUBLIC
WITH THE
CINCINNATI PUBLIC SCHOOLS

TITLE: SUPPORT SPECIALIST (BofE)

SALARY RANGE: $15.38 to $19.06 hourly

APPLICATION DEADLINE: Tuesday, September 24, 2019 4:00 p.m.

GENERAL STATEMENT OF DUTIES: This is an office support position. This position performs clerical and data entry duties in the support of assigned department or school; to type, file and distribute a variety of documents, to answer telephones and respond to requests for information, to provide general support and assistance to assigned supervisor and other Support Specialists; and utilizes a PC and related software required in the performance of job activities.

EXAMPLES OF WORK PERFORMED :
(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)
Prepare, type, word process and proofread a variety of documents, including general correspondence, agendas and reports.
Enter a variety of data and information in various computer data files and program.
Answer the telephone and provide assistance to other CPS staff and the general public.
Provide information on department/school policies and procedures as required.
Assist in the monitoring of calls, visitors and correspondence, routing inquires and complaints to appropriate personnel.
File documents, reports and correspondence for department/school.
Maintain filing systems, both manual and computerized.
Assist in maintaining records for department/school.
Operate a variety of office equipment, including a telephone, PC, copy machine and fax machine.
Input, retrieve, update data and text in computerized files.
Order, maintain and inventory supplies, materials and equipment for department/school.
May provide instructions and assistance to new and newly transferred employees.
May assume duties of absent employee within department/school.
May dispense prescribed medicine to students.
May verify funds available for a variety of financial activities within department/school.
May compile, calculate, maintain and review department/school payroll; verify time sheets.
Perform related duties as required.

QUALIFICATIONS:
EXPERIENCE AND TRAINING:
Possess a high school diploma or G.E.D. and successful completion of a training program in the use of PC modules in word processing and data base; OR six (6) months of clerical work experience, including proficiency in the use of PC modules in word processing and data base. Some positions must be willing to work other than a normal day shift.

KNOWLEDGE OF:

• basic mathematical principles;
• English usage, spelling, grammar and punctuation;
• typing and word processing techniques; and
• modern office procedures, methods and computer equipment, including use of a PC and related software required in the performance of job activities.

ABILITY TO:

• work independently in absence of supervision;
• operate and use modern office equipment, including use of a PC and related software required in the performance of job activities;
• communicate clearly and concisely, both orally and in writing;
• perform routine mathematical calculations;
• type/word process at a speed necessary for successful job performance;
• prepare, edit and proofread a variety of documents and correspondence;
• interpret and explain department/school policies, procedures and rules as they relate to assigned position;
• establish and maintain effective working relationships with those contacted in the course of work;
• maintain confidentiality of restricted information; and
• work occasional overtime or other than normal shift to meet work schedules.

MILITARY EDUCATION & EXPERIENCE EVALUATION
Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.

OTHER REQUIREMENTS:
Must have a valid driver's license

PROBATIONARY PERIOD:
240 Working Days

EXAM DATE, TIME & LOCATION: (Date: Monday, October 7, 2019, TIME: TBD, Jacob Center-Library)

SUBJECTS AND WEIGHTS OF TEST SECTIONS:
The selection process is worth 100% of the exam grade and consists of a written exam. The passing score will be determined after the examination by the Civil Service Examiner together with the Secretary. Deternination of the passing score will be based on the job analysis, analysis of examination results, consultation with subject matter experts or other professional methods. Veteran's points will be added to passing scores.

OPEN-TO-THE-PUBLIC EXAMINATION: GENERAL INFORMATION

1. APPLICATIONS: Must be filed with the Civil Service Personnel Office of the Cincinnati Board of Education at www.cps-k12.org , click on Employment, then Apply Online, no later than the application deadline date and time.
2. QUALIFICATIONS: Unless otherwise stated, work experience requirements must be met by paid experience, and all qualifications must be met by the application deadline date.
3. CITIZENSHIP: Application accepted from both citizens and non-citizens; however, due to the Immigration Reform and Control Act, only citizens and aliens lawfully authorized to work in the U.S. will be hired.
4. AGE REQUIREMENT: Must be at least 18 years old by the application deadline date.
5. SPECIAL ARRANGEMENTS FOR QUALIFIED DISABLED: Such persons may arrange with the test analyst, no later than the application deadline, for an alternate test date, time or location, or necessary assistance in taking the exam, providing the security or integrity of the exam is not jeopardized nor an undue hardship (e.g., substantial additional cost or time) imposed.
6. EDUCATION TRANSCRIPTS: To meet education requirements, official or student copy of transcripts or grade sheets must be submitted no later than the exam test date.
7. VETERAN'S CREDIT: 20% additional credit is given for military service or service as a Red Cross nurse. To qualify, the following requirements must be met EACH TIME an application is filed for an exam; have an honorable discharge or transfer to the reserves with evidence of satisfactory service, OR have been a Red Cross nurse; have served on active duty; and have shown an official document verifying such service (e.g., DD-214), no later than the exam date; and have passed the civil service exam.
8. PASSING SCORE: Will be determined after the exam by the test analyst, subject to review and approval of the City Civil Service Division. Determination of the passing score will be based on the job analysis, analysis of exam results, consultation with subject matter experts, and/or other professional methods.
9. MEDICAL EXAM: Must pass any required medical exam before appointment.
10. SECURITY CLEARANCE: Applicants for appointment must successfully pass a security investigation which includes a check of employment references and criminal records.

AN EQUAL OPPORTUNITY EMPLOYER