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Manager-Information Technology Services

Employer
Southern Westchester BOCES
Location
Rye Brook, NY, US
Salary
Competitive

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Distinguishing Features:
  • Under the general supervision of the Assistant Director-Administrative and Management Services or the Assistant Director-Strategic Planning, the primary function of this position is to develop, strategize, recommend and implement cost effective, quality and efficient services to meet the technology needs of the school districts served by the Lower Hudson Regional Information Center (LHRIC) of BOCES #2, with a strong focus on customer service. In fulfilling this responsibility, the incumbent manages and coordinates the work of both centralized teams within the Information Technology Services department, and decentralized teams working directly with the school districts, in cooperation with technicians working remotely at the LHRIC and onsite in the district. The incumbent is also responsible for all financial aspects of the Information Technology Services department including budget, purchasing, and setting prices for services. Supervision is exercised over Coordinators-Network Support, through whom the incumbent oversees and directs the various projects and work of subordinate staff.
Responsibilities:
  • Plans, organizes and directs operations and personnel of the various centralized teams within the Information Technology Services department such as: service desk, end user computing, systems, infrastructure, wireless and other related information technology services;
  • Keeps abreast of new developments in information technology and industry trends and looks for ways to supplement or apply these to existing technology in a fiscally responsible way;
  • Oversees coordination and development of procedures and schedules for efficient and timely flow or work;
  • Develops and implements policies, standards and procedures for the Information Technology Services department, including those for architecture, security, disaster recovery, purchasing and service provision;
  • Prepares departmental budget and maintains control over expenditures;
  • Reviews and sets service pricing to be cost effective and in accordance with NYS regulations;
  • Strategizes and creates vision for new technology implementation;
  • Works with school districts and internal BOCES teams to continually refine services to meet district needs and technology implementation;
  • Prioritizes projects and coordination of those projects across the various teams of the Information Technology Services department;
  • Does related work as required.
Qualifications:
  • Candidates must possess a Bachelor's Degree and six (6) years of work experience that involved installing, maintaining and/or troubleshooting of local or wide area networks, one (1) year of which was in a supervisory capacity, including or supplemented by one (1) year of experience that involved purchasing, budgeting or service pricing.
Substitution: A Bachelor's Degree in Information Technology, Computer Science, Management Information Systems or related field may be substituted for one (1) year of the above described general work experience. There is no substitution for the one (1) year of supervisory experience, or the one (1) year of work experience involving purchasing, budgeting or service pricing.
Position located at the Lower Hudson Regional Information Center, Harrison, NY
Salary range of $150,000 - $175,000

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