Requisition Number 19-3559
Title (MVCA) School Operations Support Specialist, Level 1 2019/20
City Grand Rapids State MI

Description
[MVCA] School Operations Support Specialist, Level 1 INSPIRE THE FUTURE
K12 is a dynamic company on a mission to provide the most compelling, comprehensive, and effective K-12 education available. Our employees are a critical part of an organization that is providing powerful, new options for the way children can be educated. They have a passion for education and a drive to make a difference.

Passionate School Operations Support Specialist, Level 1 are needed at the K12 partner school, Michigan Charter Virtual Academy. We want you to be a part of our talented team!

The Operations Support Specialist works with the Manager, School Operations to perform and/or oversee all aspects of school operations which may, depending on the specific needs of the school, have varying areas of emphasis including, but not limited to, compliance, enrollment, data reporting, coordinating major school events, student enrollment, and student and internal support

The mission of MVCA is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
AS A School Operations Support Specialist, Level 1, YOU WILL ENJOY...

• Works closely with Manager, School Operations to project manage and perform systems tasks for major school events, such as weekly enrollment, Re-Registration, Semester End Transition, and Year End Transition;
• Works with Manager, School Operations and administrative staff to ensure the school is in compliance with and meets all audit requirements;
• Assists Manager, School Operations with the development and drafting of school policies and procedures, e.g. assists with the Company's efforts nationally to develop policies and procedures, training standards and curriculum enhancements;
• Develops relationships with vendors, the districts, State and other education stakeholders;
• Acts as a liaison on a variety of communication issues including between the Company and the school and third-party course providers;
• Assists with a wide variety of teacher and staff support issues, including but not limited to, solving or escalating basic systems and technology problems, ordering and reclaiming equipment and materials, and responding to inquiries and teaching staff and teachers about K12 systems;
• Performs data entry into K12 and third-party databases;
• Supports data needs and logistics of annual standardized testing;
• Assists with other operational needs, especially record-keeping and office administration.
• Performs other operational duties and general office work as needed/requested
  Supervisory Responsibilities:
  
• This position has no supervisory responsibilities.

Get to know (MVCA) !

• Michigan Charter Virtual Academy
• Behind the scenes
• A Day in the life

Are you driven by excellence to deliver instruction, support and guidance, manage the learning process, and focus on students' individual needs? If selected, you will participate in a comprehensive new teacher training program for three weeks before the start of school. It is an opportunity to meet colleagues and learn the responsibilities required for delivering curriculum in an online environment. During this training you will also learn how to monitor student progress through K12's learning management system, and to be a partner actively working with students and parents to advance each child's learning.
Requirements
Minimum Qualifications

• Bachelor's degree AND
• Three (3) years of office experience preferably in a school setting OR a combination of work and education.
• Must be able to commute to MVCA's Grand Rapids office M-F, 8-5.
  
  Certificates and Licenses: None required.
  

Preferred Qualifications

• Proficiency in Microsoft Office Suite, Web-based search engines, and database systems
• Flexible schedule; Ability to travel as needed
• Ability to pass required background check Desired Qualifications
  • Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
  • Excellent attention to detail, including proof-reading and editing skills;
  • Ability to multi-task under time pressure while remaining calm;
  • Organizational and time management skills;
  • Experience using a student information system and/or other type of database;
  • Strong written and verbal communication skills;
  • Ability to pass required background check
    
    WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    
  • This is an office-based position. The noise level in the office is usually moderate (computers, printers, light foot traffic).

WHO ARE WE?

• About us
• K12 Produces Results
• Kudos and Honors
• thinkTANK12

K12 is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.