Microcomputer Technical Support Specialist
- Employer
- Erie 1 BOCES - Technology Services
- Location
- Fredonia Satellite Office, NY, US
- Salary
- Competitive
View more
- Job Category
- Administrator, Specialist / Coordinator
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Microcomputer Technical Support Specialist
Technology Services
TS-Field Technology Services Southwest
Fredonia Satellite Office
75 Chestnut Street
Fredonia, NY
Work Hours - 8:00AM-4:00PM
Hourly Rate - $27.83
*Rate subject to change based on settlement of CBA.
This position will be based out of the Fredonia Satellite Office.
Building/Location: Fredonia Satellite Office
Position Status: Full time
Start Date: 9/16/2019
Additional Job Information: Minimum Civil Service Qualifications:
A) Graduation from a regionally accredited or New York State registered four (4) year college or university with a Bachelor's degree and two (2) years of experience in computer programming which included, at least, one (1) year of experience in programming and/or maintenance of vendor supplied operating software; or;
B) Graduation from a regionally accredited or New York State registered two (2) or four (4) year college or university with an Associate's degree in Data Processing, Computer Science, Business Administration or related field and four (4) years of data processing experience, two (2) years of which, included computer programming, and at least, one (1) year of experience in programming and/or maintenance of vendor supplied operating software; or;
C) Graduation from high school or possession of a high school equivalency diploma and six (6) years of data processing experience, two (2) years of which, included computer programming, and at least one (1) year of experience in programming, and/or maintenance of vendor supplied operating software; or;
D) An equivalent combination of training and experience as defined by the limits of (A), (B) and (C).
Additional Qualifications:
---Must have experience working in LAN/WAN environments
---Familiarity with Windows, MAC OS/iOS, Windows Server and newer, and PC operation/management is mandatory
---Management of Microsoft Active Directory, Group Policies, DHCP/DNS, and computer Imaging using WDS is also mandatory
---Knowledge of WAN, tablets, Enterprise Mobility Management and other technologies a plus
---Candidate must have strong customer service and communication skills in addition to troubleshooting, research and documentation skills.
---Must possess a valid NYS driver license and have reliable car transportation
Technology Services
TS-Field Technology Services Southwest
Fredonia Satellite Office
75 Chestnut Street
Fredonia, NY
Work Hours - 8:00AM-4:00PM
Hourly Rate - $27.83
*Rate subject to change based on settlement of CBA.
This position will be based out of the Fredonia Satellite Office.
Building/Location: Fredonia Satellite Office
Position Status: Full time
Start Date: 9/16/2019
Additional Job Information: Minimum Civil Service Qualifications:
A) Graduation from a regionally accredited or New York State registered four (4) year college or university with a Bachelor's degree and two (2) years of experience in computer programming which included, at least, one (1) year of experience in programming and/or maintenance of vendor supplied operating software; or;
B) Graduation from a regionally accredited or New York State registered two (2) or four (4) year college or university with an Associate's degree in Data Processing, Computer Science, Business Administration or related field and four (4) years of data processing experience, two (2) years of which, included computer programming, and at least, one (1) year of experience in programming and/or maintenance of vendor supplied operating software; or;
C) Graduation from high school or possession of a high school equivalency diploma and six (6) years of data processing experience, two (2) years of which, included computer programming, and at least one (1) year of experience in programming, and/or maintenance of vendor supplied operating software; or;
D) An equivalent combination of training and experience as defined by the limits of (A), (B) and (C).
Additional Qualifications:
---Must have experience working in LAN/WAN environments
---Familiarity with Windows, MAC OS/iOS, Windows Server and newer, and PC operation/management is mandatory
---Management of Microsoft Active Directory, Group Policies, DHCP/DNS, and computer Imaging using WDS is also mandatory
---Knowledge of WAN, tablets, Enterprise Mobility Management and other technologies a plus
---Candidate must have strong customer service and communication skills in addition to troubleshooting, research and documentation skills.
---Must possess a valid NYS driver license and have reliable car transportation
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