Human Resources Enterprise Resource Planning (ERP) Project Manager (Immediate Opening)

Weslaco, TX, United States
Jul 12, 2019
Position at IDEA Public Schools

At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all of our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 5 0 % of our students graduate from college in 6 years - that's 8 times the national rate for students in our communities!

IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve nearly 45,000 students across Texas and Louisiana. By 2022, IDEA will serve 100,000 students. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions and new launches in Tarrant County (Fort Worth/Arlington), New Orleans, Houston (2020), Permian Basin (2021), and Tampa Bay (2021)!

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

To learn more about IDEA, check out this video .

Role Mission:
The Business Information Systems Enterprise Resource Planning (ERP) Management Team strives to support the leadership at IDEA as we work together to meet and exceed our ambitious financial and student achievement goals. The Human Resources ERP Project Manager , under the supervision of the Director of Business ERP Information Systems, is responsible for providing Project Management of HR/Payroll application implementations across all entities, providing business process consulting for the areas of Human Resources and Payroll, ERP application system administration and Tyler Munis (MUNIS) support in the areas of best business practices, training and development, and incident support for the Human Resources/Payroll and Business Departments.


  • Serve as the Project Manager of implementation for Tyler Munis HR/Payroll processes. Establish and meet 100% of project milestones and deadlines.

    • Develop a detailed project plan to monitor and track progress
    • Create and maintain comprehensive project documentation
    • Utilize project management frameworks such as GRPI (Goals, Roles, Process and Interpersonal) and RASI (Responsible, Approve, Support, Inform) to ensure project and team effectiveness
    • Project Manage implementations for Phase II projects in MUNIS across TX and IPS Enterprises LLC
    • Manage changes to the project scope and schedule by using appropriate verification techniques
    • Track project performance, specifically to analyze the successful completion of short and long term goals

  • Analyze and re-engineer business processes to achieve business goals related to the Human Resources and Payroll Departments.

    • Identify technical problems and develop solutions to support business objectives
    • Analyze and identify business process optimization
    • Manage and mentor cross functional team to successfully execute business projects
    • Ensure that an adequate project plan is developed to implement the new business process
    • Collaborate with Department Leaders to plan and lead improvement projects

  • 100% of new MUNIS applications and MUNIS version upgrades are implemented on the project plan established timeline.

    • Serve as an Implementation Consultant for all Tyler MUNIS applications in both areas of HR/Payroll and Business.
    • Collaborate with the HR/Payroll and Business Department Functional Leads to implement and setup new functionality in MUNIS.
    • Keep up to date on new MUNIS functionality and provide consulting and training to HR/Payroll and Business Departments on an as needed basis.
    • Implement Phase II projects in MUNIS across TX, Louisiana and Enterprises LLC databases (HR/Payroll & Business).
    • Implement version upgrades accordingly for each of the 4 Live (TX, Baton Rouge, LLC, New Orleans) Databases of MUNIS including the planning, communication, testing, implementing and training.
    • Assist on the execution of the established Project Plan for MUNIS system upgrades, new modules, and enhancements to include user requirements, testing, training and development, and change management across all affected areas.

  • Ensure that New MUNIS Users are granted access within 2 business days of their first day of employment.

    • Perform system Administration for security and permissions of MUNIS, MUNIS Self Service, SQL Server Reporting Service (SSRS) and Tyler Content Manager for all MUNIS users (HR/Payroll and Business District Wide) - Over 600 MUNIS users and over 4,000 MUNIS Self Service Users.
    • Coordinate with the IT Department to ensure the user has Active Directory access
    • Utilize SSRS reporting and Munis Human Resources applications to efficiently monitor changes to employees that require MUNIS permission modifications.
    • Assist with the installation of patches/fixes, updates, and enhancements and perform initial unit and integration testing.
    • Troubleshoot problems in the assigned area's modules after release and/or upgrades and other functional configuration changes that have been created and report issues to resolve errors.

  • Support the ERP Support Specialist to meet the 95% of critical Munis "Zendesk" requests within 2 business days.
    • Train the ERP Support Specialist on managing the escalations
    • Train the ERP Support Specialist on existing and future system processes
    • Resolve Tier 2 escalated Zendesk requests
    • Coordinate with Tyler Technologies on escalated issues that have Department or Organizational wide impact

  • We look for Team and Family who embody the followingvaluesand characteristics:
    • Believes and is committed to our missionand being an agent of change: that all students are capable of getting to and through college
    • Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
    • Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
    • Works with urgency and purpose to drive student outcomes
    • Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
    • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
    • Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes
    • We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students.

    • Teamwork
    • Formal Presentation Skills
    • Communication
    • Technical/Professional Knowledge and Skills
    • Customer/Client Focus
    • Initiative
    • Stress Tolerance


    • Graduate from a recognized four-year college or university preferably with a major in business administration, personnel administration, management information systems, computer information systems or a related field.
    • 1 - 3 years of experience utilizing project management frameworks to ensure project and team effectiveness
    • 1 - 3 years of experience as a system administrator of an HR or Financial System
    • 3 years of experience training on various computer software applications in either a corporate or educational environment.
    • 1- 3 years of experience working in a Human Resources/Payroll processing environment or closely related area which includes participation in the functional configuration, modification or maintenance of an ERP System.
    • 1 - 2 years of experience with the configuration of the MUNIS ERP HR/Payroll Applications.
    Licenses or Certifications (Preferred):
    • Certification - PMP : Project Management Professional
    • Certification - CBPP: Certified Business Process Professional

    Knowledge and Skills:
    • Knowledge of ERP systems with a strong concentration in HR/Payroll
    • Knowledge of business processes, policies and procedures related to Business and Human Resources, specifically in a school district environment
    • Skilled in developing and documenting operational and technical processes, functions, and procedures involving specific modules and developing appropriate solutions.
    • Skilled in analyzing existing manual and computerized operational procedures.
    • Skilled in testing software in light of upgrades, enhancements, and setup modifications.
    • Skilled in giving presentations and in creating technical documentation

    • Salaries for this role typically fall between $58,800 and $75,000 , commensurate with relevant experience and qualifications. This role is also eligible for a performance bonus based on individual and organizational performance and goal attainment.

    IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.