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IT Technician

Employer
Windham Public Schools
Location
Willimantic, CT, US
Salary
Competitive

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  • Position Type:
    Technology/ Computer Technician

  • Date Posted:
    9/16/2019

  • Location:
    Central Office

  • Date Available:
    09/16/2019-immediate

  • Closing Date:
    10/16/2019-until filled

  •    Additional Information: Show/Hide
    Information Technology (IT) Technician located in the Information Technology Department at Central Office. Assists in carrying out districtwide responsibilities and in creating and maintaining an efficient operation. Non-Union position.

    Essential Functions:
    • Provide first-level technical support to teachers, administrators and other staff.
    • Troubleshoot and resolve everyday issues with computers, laptops, printers, iPads, SMART interactive whiteboards, classroom audio systems, document cameras, etc.
    • Provide simple Networking support to end users.
    • Knowledge of audiovisual equipment, HTML and web development, networked environments and voice communications systems
    • Answer general technology questions and provide solutions to technology issues in classrooms.
    • Responsible for collecting, securing, and reconciling to inventory technology equipment from teachers and classrooms at the end of the school year.
    • Record work completed and the applicable solution in an online ticketing database.
    • Escalate issues beyond your ability to higher tier tech support.
    • Must have reliable transportation for traveling between school locations and must hold a valid CT driver's license.
    • Other duties as assigned by Administrator.

    Qualifications/Certificates:
    • Bachelors Degree
    • 1 year related experience preferred
    • Experience in K-12 Information Technology department setting preferred.
    • Bilingual in Spanish preferred
    • Alternative to the above qualifications as the HR Director or Windham Public School deems appropriate
    Required Knowledge, Skills, and Abilities:
    • Ability to work effectively both with others and individually
    • Experience with Mac, Windows, XP, Vista, etc.
    • Microsoft Office
    • Organizational and problem solving skills
    Equipment Operated:

    Computer/Laptop Printer/Copier/Scanner/Fax Time-clock Visual/Audio Systems

    Required Testing Continuing Educ./Training Clearances
    SafeSchools SafeSchools Fingerprint/Background

    Evaluation:
    Performance will be evaluated annually in accordance with the provisions set by the Windham Public Schools.

    Apply to:
    https://www.applitrack.com/windham
    JobID: #3201

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