Programmer Analyst - IT Business/Resource Management

Position Type:
Professional/Technical/ Programmer Analyst

Date Posted:
6/10/2019

Location:
Instructional Support Center

Job Code: Programmer Analyst - 030107 Standard Hours: 40 Department: IT Business/Resource Mgmt - 282578 Empl Class: NA Minimum Salary: $57,793.00/Annually

Maximum Salary: $86,039.00/Annually

Scheduled Days: 246

Target Openings: 1

   License and Certification Qualifications: None required.

Education Qualifications: High school diploma or equivalent required. Bachelor's degree in related field preferred

Experience Qualifications: Two years of application programming related experience required.

Skills Qualifications: Ability to communicate with others in an effective and tactful manner; ability to analyze, code, and test technical programs; ability to translate logic to solve application problems; ability to manage assigned projects; ability to translate customer requirements into technical specifications; demonstrated skills in organization and problem solving, with the ability to exercise independent judgment, troubleshoot, and solve basic problems; ability to analyze existing processes and identify areas for improvement; ability to act as a representative of Gwinnett County Public Schools; and ability to work across functional departments and interact with employees at all levels of the organization.

Primary Responsibilities: Provide support for ensuring performance at the highest levels in all technical phases of programming/analysis across multiple platforms.

1. Perform programming functions for the Business & Resource Management Department.
a. Gather requirements, design, test, and implement programs to support business requirements and
technical needs.
b. Write and maintain programs in multiple environments with multiple tools and languages.
c. Test, debug, and verify results of programs.
d. Maintain program version history.
2. Ensure proper documentation is created for program and application development.
a. Maintain program documentation within programs, technical specifications, and application system
documentation using current standards and practices, including running instructions, filing documentation,
programming narratives, flow charts, sample prints, and user handbooks.
b. Report status on assigned tasks.

3. Perform problem resolution pertaining to technical phases of programming.
a. Research referential data to establish if problem has previously been identified and a resolution
already exists.
b. Provide technical expertise to end users, analyze issues when they occur on existing systems,
resolve issues, and/or aid in the determination of who can resolve issues.

4. Perform regular analysis of application systems and other software.
a. Research resources to aid in analyzing software functionality.
b. Assist in the design and implementation of applications systems.
c. Perform analysis and design at the application level.
d. Assist with the analysis of updates and upgrades while determining the effect on current system
operations.
e. Assist with the analysis of implementation of new functionality of software and the effect on current
system operations.
f. Assist in performing feasibility studies and requirement analysis.

5. Provide technical expertise for the Business & Resource Management Department.
a. Maintain a working knowledge of all software technical updates and options.
b. Maintain a high degree of technical competence in programming and system analysis.
c. Utilize vendor supplied technical manuals, purchased technical books, and online documentation
as needed.
d. Maintain a working knowledge of vendor supplied software/utilities pertinent to position functions.
e. Maintain a working knowledge of the operational system.
f. Attend training and conferences when available to maintain expertise on current releases of
software pertinent to position functions.
g. Monitor new and existing programs for the purpose of correcting errors, performance, and general
debugging.

6. Oversee user/interdepartmental relations.
a. Maintain strong working relationships with users to remain familiar with user needs and problems.
b. Demonstrate and train any new or enhanced system to users.
c. Work regularly with the systems and operational staff in a professional manner.
d. Work well with users in developmental as well as crisis situations.
e. Develop database extractions based on user requirements.
f. Act as the liaison between user departments in the analysis and development of systems and
solving of problems.

7. Perform other duties as assigned.

Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to finger, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Possible prolonged exposure to cold and noise in a server machine room. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.