Technology Coordinator III (Computer/Media Techonology Ser)

Location
Chicago, IL, US
Salary
Competitive
Posted
Jun 28, 2019
Ref
P069356
CLASS TITLE: Technology Coordinator III

CHARACTERISTICS OF THE CLASS: Under the supervision of the school principal or his/her designee, coordinates computer technology functions at a local school, including installation, troubleshooting, maintenance, and technical support, and performs related duties as required.

EXAMPLES OF DUTIES: Duties of this position include, but are not limited to:

• Network and LAN Maintenance:

Coordinates integration of the LAN (Local Area Network) with CPS WAN (Wide Area Network)

Manages Proxy, Web, Video, E-mail, etc., servers

Installs and maintains network software

Manages internet filtering

Creates user and assign rights

Establishes and monitors storage management

Implements and manages backup network

Utilizes disaster recovery skills

Develops written documentation of all LAN operations/functions

Implements and manages network security scheme

• Troubleshooting:

Troubleshoots LAN Equipment

Identifies and documents problems and contacts appropriate resources to resolve issues

Troubleshoots Equipment, including, but not limited to, printers, computers, peripherals

Resolves software conflicts and other related issues

• Maintenance:

Develops maintenance schedule

Manages warrantee service

Sets up and manages databases

• Technical Support and Training:

Establishes a training program for teachers based on a needs assessment provided by the Office of Technology Services

Provides personalized training and support in software applications, e-mail, internet basics and other applications

Conducts in-service training for teachers on LAN usage, maintaining classroom equipment, and software

Schedules and conducts in-services and workshops for teachers in software applications and basic troubleshooting

Trains teachers to be print managers

• Other Duties:

Maintains supply inventory

Monitors software and software licenses

Maintains equipment inventory

Meets regularly with school technology team

Orders related supplies

Stays current with trends in technology

MINIMUM QUALIFICATIONS:

Training and Experience . Must possess a Bachelor's degree from an accredited college or university, supplemented by at least one year of experience in network maintenance and administration. Experience in installation of basic computer hardware components is required.

Knowledge, Abilities, and Skill . Skills in providing technical support and training are highly desirable. Good oral and written communication skills. Evening and weekend work may be required.

Physical Requirements . Medium Work: Exerting twenty (20) to fifty (50) pounds of force occasionally, or ten (10) to fifteen (15) pounds of force frequently, or greater than negligible up to ten (10) pounds of force constantly to move objects.

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