Programmer/Analyst

Position Type:
CLASSIFIED/INFORMATION TECHNOLOGY

Date Posted:
6/24/2019

Location:
INFORMATION TECHNOLOGY

Richland County School District One, South Carolina
Classification Description

Classification Title: Programmer Analyst
Class Code: 0141
240 Days
Salary Range: $54,067.00 - $75,686.00

General Statement of Job
Under limited supervision develops, implements, maintains and/or provides support for district-wide information systems. Facilitates technical and business requirements gathering sessions, conducts research and analysis and produces data extractions or reports. Works on complex information system problems analyzing and evaluating current business methods and procedures for improvement. Monitors systems for proper operation; provides professional user support as needed. Delivers training to a variety of audiences, understanding and applying adult learning principles. This position reports to the Data Integration and Application Support Coordinator of Information Technology.
Specific Duties and Responsibilities
Essential Functions :
Provides telephone and on-site support and writes technical documents for all end users to include school and district personnel and parents.
Writes software manuals for third party packages for our end users; writes technical directions; facilitates monthly users meetings to go over these instructions.
Provides technical documents, phone support, on-site support and training to teachers on the Teacher Grade book; provides technical assistance with grading reports including report cards, interims and honor rolls.
Maintains the integrity and the functionality of business unit systems by performing system and database maintenance.
Conducts quarterly SC Funding reports for the State Department of education; verifies and corrects all coding errors and transmits the data to the State Department of Education; conducts quarterly extraction of required State Coding for other required data items.
Provides training classes on various Student Information System components to include attendance, enrollment, grading and scheduling.
Monitors and supports the Student Information System and servers; provides support and monitor copies of previous year school databases for office use; maintains summer school databases and previous years as well.
Processes year end data required by State for District Report Cards; analyzes data, works with users to fix errors, generates reports and transmits final data to State.
Setups and executes New Year Rollover which creates a new school year for our student and district data.
Participates on various district committees to establish new procedures, processes, and requirements based on changes in state or district mandates.
Conducts software upgrades and installs patches provided by vendor or State Department of Education.
Maintains security for the Student Information System and other third party packages; creates and updates school, student, parent and district level personnel accounts.

Complies with all federal laws, state statutes, Board policies, administrative rules, and directives.
Additional Duties :
Submits data to the State Department to meet state and federal reporting requirements.

Experience working in a school based environment.

Performs related duties as required.

Minimum Education and Training

Requires a Bachelor's degree in computer programming or closely related field supplemented by two years of computer system analysis, programming and maintenance experience supporting a student information system, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Minimum Qualifications and Standards Required
Physical Requirements :
Must be physically able to operate a variety of machines and equipment, including a computer, calculator, telephone, etc. Must be able to exert up to five pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Must be able to lift and/or carry weights of five to ten pounds.
Data Conception :
Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communications :
Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to subordinates and receiving assignments and/or direction from supervisor.
Language Ability :
Requires the ability to read a variety of policy and procedures manuals, regulations and laws, financial documents, computer manuals, etc. Requires the ability to prepare narrative and financial reports, correspondence, etc., with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control and confidence.
Intelligence :
Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions, to interpret an extensive variety of technical instructions furnished in mathematical or schedule form, and to deal with several abstract and concrete variables. Requires the ability to apply influence systems in directing staff activities; to learn and understand relatively complex principles and techniques, to make independent judgments in absence of supervision, and to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.
Verbal Aptitude :
Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions, and to teach employees. Must be able to communicate effectively and efficiently with persons of varying educational backgrounds and in a variety of technical and/or professional languages, including governmental accounting and insurance claims processing.
Numerical Aptitude :
Requires the ability to add and subtract totals, to multiply and divide, to utilize mathematical formulas, to determine percentages and decimals, and to determine time. Must be able to use accounting mathematics and statistics.
Form/Spatial Aptitude :
Requires the ability to inspect items for proper length, width and shape, and visually read various information.
Motor Coordination :
Requires the ability to coordinate hands and eyes using office machinery and to operate motor vehicles.
Manual Dexterity :
Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, etc. Must have minimal levels of eye/hand/foot coordination.
Color Discrimination :
Does not require the ability to differentiate colors and shades of color.
Interpersonal Temperament :
Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines.
Physical Communications :
Requires the ability to talk and/or hear: (talking: expressing or exchanging ideas by means of spoken words; hearing perceiving nature of sounds by ear).
Performance Evaluation Criteria
Job Knowledge:
Has thorough knowledge of the methods, procedures and policies of the position as they pertain to the performance of duties of the Programmer Analyst. Is knowledgeable in the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Is able to help ensure departmental compliance with all laws and regulations and control the activities of the department through effective supervision. Has thorough knowledge of the organization of the department and of related departments and agencies. Has considerable knowledge of the functions and interrelationships of Richland District One and other governmental agencies. . Is able to maintain complex accounting documents with precision and accuracy. Has skills in the use of computers, calculators, adding machines and other office machinery. Is able to make complex and varied computations and tabulations rapidly and accurately. Knows how to apply managerial concepts and principles. Has the ability to offer training and assistance to co-workers and employees of other departments, as required. Has the ability to use independent judgment as needed in performing routine and non-routine tasks. Is able to take the initiative to complete the duties of the position without the need of direct supervision. Is able to read and interpret technical and financial materials, policies and laws, and related materials pertaining to the responsibilities of the job. Knows how to prepare reports, records, etc., with accuracy. Has a comprehensive knowledge of the terminology and various professional languages used within the department. Knows how to maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation. Knows how to react calmly and quickly in emergency situations. Has the ability to plan, organize and prioritize daily assignments and work activities. Has good organizational, technical and human relations skills. Has the ability to learn and utilize new skills and information to improve job performance and efficiency.
Quality of Work :
Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with all District departments and divisions, co-workers and the public.
Quantity of Work :
Performs described "Specific Duties and Responsibilities" and related assignments efficiently and effectively in order to produce quantity of work which consistently meets standards and expectations of the District.
Dependability :
Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, District policy, standards and prescribed procedures. Remains accountable to assigned responsibilities in the technical, human and conceptual areas.
Attendance :
Attends and remains at work regularly and adheres to District policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.
Initiative and Enthusiasm :
Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountability. Strives to anticipate work to be done, and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.
Judgment :
Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur, and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches problems, situations and alternatives before exercising judgment.
Cooperation :
Accepts supervisory instruction and direction, and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified (i.e., poor communications, variance with District policy or procedures, etc.) Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the District.

Relationships :
Shares knowledge with managers, supervisors and staff for mutual and district benefit. Contributes to maintaining high morale among all District employees. Develops and maintains cooperative and courteous relationships with department employees, staff and managers in other departments, representatives from organizations, and the public so as to maintain good will toward the District and to project a good district image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the District. Emphasizes the importance of maintaining a positive image within the District. Interacts effectively with higher management, professionals and the public.
Coordination of Work :
Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.
Safety :
Adheres to all safety and housekeeping standards established by the District and various regulatory agencies. Sees that standards are not violated. Maintains a clean and orderly workplace.