Director of HR Operations

Position Summary:

The Director of HR Operations oversees and provides best practice guidance in the following areas: payroll, benefits, leave administration, onboarding, audit preparation, and other key HR operations processes. Reporting to the CTO, the DHRO is responsible for managing the HR Operations team.

Duties and Responsibilities:

Directly responsible to:

Develop the Human Resources Operations function and subteam through strong management of direct reports

Serve as a point of escalation on HR operations issues, related to compliance, benefits, leave administration, payroll, etc., as they arise at Mastery schools

Design and communicate a strong calendar for the year's HR activities to ensure coordination within the HR team and across other partnering team

Maintain sound working knowledge of Mastery's compliance with local, state and federal labor and human relations laws and their potential/actual impact on each school unit, including Highly Qualified Teacher and certification regulations

Proactively seek knowledge, expertise in the HR environment, as well as general best practices in business trends and practices impacting Mastery; share this expertise with others

Work in a collaborative and supportive manner to provide strategic direction and support to other members of the HR team

Manages others on operations subteam to:

Update organization-wide HR policies and procedures

Administer payroll

Oversee onboarding and new employee orientation, including related compliance activities

Analyze data from key datasets and surveys

Strategically design a best in class and fiscally responsible benefits and leave programs

Serve as a plan administrator, and/or fiduciary for benefit programs, including 403(b)

Ensure organizational compliance with all applicable federal, state, and local laws and regulations and ensures audit readiness

Qualifications:

Demonstrated knowledge of Human Resource best practices, employment law and state regulations

Embodies our value of "continuous improvement" - loves to make processes more effective

Detail oriented and extremely organized, while being a strategic thinker

Executive presence and proven capability in coaching others

Exceptional communication skills, both oral and written

Excellent interpersonal and coaching skills

Demonstrated ability to lead and develop staff members

Ability to multi-task, problem solve, and manage complex projects in a fast paced environment

Ability to deliver difficult feedback and coach others in doing so

Able to travel to urban based school facilities as needed. Experience in urban schools or other educational settings a plus.

Education and Experience:

Bachelor's degree (Master's preferred) with at least 10 years of relevant, progressive experience

Prior experience in a fast-paced, growth-oriented organization

Working knowledge of PA and New Jersey regulations and employment law preferred

Demonstrated experience in managing others

Physical Requirements:

Ability to physically perform the duties and to work in the environmental conditions required such as traveling to network campuses and maneuvering in office space-reaching file cabinets, filing, faxing, scanning, coping, typing, mailing, and making phone calls; Must be able to sit for up to two (2) hours looking at a computer monitor, using a keyboard and mouse and typing.
Primary Location:
Central Office
Salary Range:
Per Year
Shift Type:
Full-Time