Job Tracking ID: 512534-690176

Job Location: Indianapolis, IN

Job Level: Any

Level of Education: Any

Job Type: Full-Time/Regular

Date Updated: June 28, 2019

Years of Experience: Not Applicable

Starting Date: ASAP

Position Type: Administration Staff

Job Description:

Tindley Accelerated Schools is a not-for-profit committed to the idea that every child deserves the opportunity for a high-quality education. Tindley Accelerated Schools exists to provide that opportunity. Through excellent charter schools, administrative leadership, teacher training, student services and more, Tindley Accelerated Schools is transforming education in Indianapolis's urban neighborhoods, one student at a time.

Essential Functions:

• Direct the enrollment intake process including admissions, enrollment services and community relations
• Manage phone calls, visits and paperwork associated with the enrollment application process
• Participate in community events and partnerships
• Distribute marketing materials throughout the communities we serve
• Drive Implementation and roll out enrollment/retention initiatives
• Develop and maintain community partnerships and programming
• Possess excellent computer skills, proficiency with Microsoft Office applications
• Other duties as assigned

Skills:

Student and Family Communication

• Provide superior customer service and support to current and prospective familes
• Respond to inquiry calls and requests for information using a variety of communication vehicles which include phone, email and text
• Make outgoing phone calls to contact interested students/parents on a daily basis (Outbound calls are a key task of this role)
• Schedule appointments for prospective families to tour the school(s)
• Provide prospective and newly enrolled families with accurate and up-to-date information regarding registration requirements, school programs and enrollment information
• Document all interactions with students in the appropriate CRM system

Team Leadership and Communication

• Assist with re-enrollment training and processes for enrollment team
• Assist with new employee training and onboarding
• Represent the educational institutions as the initial point of contact for enrollment and registration activities within assigned region

Community and Organizational Partnerships

• Establish and maintain positive relationships with remote team members and educational institutions
• Provide school support during enrollment events and registration
• Understand and apply state rules and regulations to all activities; remain aware of and updated on rules and regulations that affect job duties
• Identify local community members, organizations, and businesses where meaningful partnerships with the school(s) can be established
• Other duties as assigned

Experience and Skills:
Qualifications:

• 1 - 2 years experience in admissions or enrollment management, or other related experience
• Ability to learn quickly and work in a remote environment
• Excellent relationship building, communication and phone presentation skills
• Superior problem-solving, time management and organizational skills
• Solutions oriented with strong follow-up ability
• Positive attitude and strong work ethic in a diverse educational community setting
• Ability to adapt to changing assignments and multiple priorities
• Strong proficiency in using multiple software programs simultaneously including MS Office programs, contact management database systems, Gmail, etc.
• Must pass federal, state and local background checks, as required by state

Requirements

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to stand: walk: use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee may lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment:
The noise level in the work environment is usually moderate, outside environment cannot be foreseen. Moderate exposure to physical risk.

Job Benefits:

Benefits

Our employees are our most valuable asset. Each employee is an integral part of our operation and success. We also ask from our employees that they do anything and everything that is possible to drive our mission. As such, it is our goal to attract, motivate, and retain top talent by providing a comprehensive and competitive benefits package for all full time employees. We offer competitive base salaries plus add-ons for teaching experience and advanced degrees.

Tindley offers a comprehensive benefits package including:

-Bundled Medical, Dental, and Vision Plans

-Tindley Paid Life and AD&D insurance

-Access to additional group term life insurance

-Tindley paid Critical Illness, Short Term and Long Term Disability Plans

-Flexible Spending Account/Dependent Flexible Spending Account

-Access to Voluntary Critical Illness, Short Term Disability, Cancer, Hospital Indemnity, and Accident Insurance

-Access to the Indiana's Teacher or Public Retirement System (Pension Plan)

Professional Enrichment Program:

Under the direction of our Curriculum Team, our teachers learn professionally and educationally acceptable methods, strategies and techniques to manage their classrooms and develop the skills that are associated with highly effective teachers. Administrators are involved in our Annual Institute Programs as well as regular professional development opportunities.

Student Loan Forgiveness:

You may be eligible for student loan forgiveness of FFEL and/or Direct Loan Programs, through the U.S. Department of Education, if you work for us.