HR Business Partner (HRBP)

Chicago, IL, US
Jun 12, 2019
Chicago Public Schools (CPS) is the third largest school district in the United States, serving over 360,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career and civic life. In order to fulfill this mission we make three commitments to our students, their families and all Chicagoans: academic progress, financial stability and integrity. Five core principles are embedded within these commitments - high quality, rigorous instruction, talented and empowered educators, safety and support, financial stability and collective impact.

A successful HRBP will support the alignment of Talent Office and CPS goals by partnering with school administrators throughout the district in implementing HR policies and best practices . The individual must have a strong customer focused approach to addressing clients' needs with a sense of urgency and ingenuity . The HRBP reports to the Director of School Based HR Partnerships within the Talent Office.

The HR Business Partner will be held accountable for the following responsibilities:

  • Provide tier one and tier two support to school Administrators in a contact center model (via phone, email and face-to-face interactions);

  • Provide training and support to school administrators on HR systems, including the HR Information System (PeopleSoft), applicant tracking system (Taleo) and communication portal (DS2);

  • Review and approve HR transactions; transfers between and within schools;

  • Conduct layoff and staff organization analyses to align with individual school needs and optimization of school talent and resources;

  • Consult with Director of School Based HR Partnerships to advise school leaders, and other hiring managers on staff performance evaluations and processes.

  • Partner with the office of Employee Engagement to facilitate employee discipline processes;

  • Collaborate with Talent Office departments and other Central Office departments to promote seamless processes for clients.

  • Support Principals and Assistant Principals on hiring activities and assists with connecting top talent with schools.

  • Assist with staffing, data entry and HR transactions during peak seasons.

  • Analyze school based data reports related to HR system transactions and rectify discrepancies.

  • Document, track and follow up on escalated issues through resolution. Keeping client informed throughout the process.

  • Act as a liaison with OEE/Law

  • Conduct discipline training

  • Track and follow up on discipline inquiries

  • Collaborate with Law on school-based discipline referrals resulting from investigations

  • Gather appropriate supporting documentation to schedule investigatory conferences for PATs, TATs, substitutes.

In order to be successful and achieve the above responsibilities, the HR Business Partner must possess the following qualifications:

Type of Education Required : Bachelor's degree from an accredited college or university. Concentration or advanced degree in one of the following is preferred: Human Resources Management, Labor Management, Organizational Psychology, K-12 Education and/or Policy, Business and Technology, Hospitality Management, or Business Administration.

Type of Experience and Number of Years : Three or more years of HR and/or customer-focused management experience required. PHR and/or SPHR certifications, experience with a unionized labor force, and/or experience in K-12 public education are desired.

Knowledge, Skills, and Abilities :

  • Quickly analyzes and gauges the level of urgency of a problem and provides accurate and decisive solutions or escalation;

  • Knowledge of best practices in human resources, including a basic understanding of federal and state employment, benefits, and labor laws;

  • Builds trusting relationships and functions effectively with all levels of an organization.

  • Communicates effectively through various mediums and articulates industry terminology in a manner that is easily understood.

  • Effectively uses persuasive communication that addresses the clients' needs along with gaining their support on new initiatives and practices

  • Ability to recognize and dissect complicated problems and provide solutions.

  • Proven track record of thoroughness and follow-through on projects and daily tasks.

  • Excellent customer service skills with an ability to empathize and be attentive to customers' needs and concerns.

  • Possess integrity and tact when dealing with confidential information and sensitive situations.

  • Technology skills in Microsoft Office Suites, Google and application tracking systems.

  • Willingness to participate in special projects along with taking ownership of situations as they arise.

  • Readiness to work extended hours when necessary along with flexibility to adapt to changing timelines.

  • Ability to manage and prioritize a variety of tasks/responsibilities in a timely and efficient manner.

  • Willingness to work collaboratively with others to achieve district and/or department goals and objectives.

  • Thorough knowledge of discipline procedures (CTU and non-CTU)

  • Ability to identify and escalate discipline matters that require immediate attention

  • Attention to detail/good proofreading skills

  • Ability to identify discipline trends/issues that may require follow up training.

Residency Requirement: As a condition of employment with the Chicago Public Schools (CPS), employees are required to live within the geographic boundaries of the City of Chicago within six months of his or her CPS hire date and maintain residency throughout their employment with the district.

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