Systems Administrator III - Audio Visual

Baltimore, MD, US
Jun 08, 2019
Systems Administrator III - Audio Visual
District Office

District Office - Position - Information Technology

Job Number 8600000515
Start Date
Open Date
Closing Date

Functioning at an advanced level of technical expertise to establish and maintain audio-visual district standards and provide audio visual related technical support to one or more areas of operations within the Information Technology Department.

Essential Functions
  • Establishes and maintains audio-visual production standards that include recording, broadcasting online and on Channel 77, support of Board meetings, and other high-level district and school based events.
  • Establishes and maintains audio visual equipment standards for classrooms in schools and conferences rooms in district offices and schools.
  • Works with internal and external stakeholders to establish and maintain audio-visual standards (that include 21 st Century Buildings) for schools and the district office that include requirements for vendor installation and testing.
  • Researches, develops and maintains technical audio-visual documents that include workflow diagrams.
  • Creates and maintains complex tracking systems for deployment of technical resources, communications with all central office departments and schools, and communications with external resources such as vendors and/or consultants.
  • Researches and facilitates the resolution of complex customer audio-visual service requests.
  • Assists in the implementation of customer support processes.
  • Ensures that systems and system changes are properly documented.
  • Assists in monitoring technical control hardware and software problems utilizing software testing tools and techniques.
  • Assists in the installation of hardware and software as directed or requested.
  • Responsible for complex tasks relating to audio visual operations, installation, and/or maintenance.
  • Prepares, and/or maintains systems, development, and operations documentation, including user manuals. Responsible for maintaining current internal audio visual documentation libraries.
  • Guides and advises less experienced staff that provide audio visual support services.
  • Makes recommendations for the deployment of technical resources such as applications, database and/or hardware.
  • May interface with vendor support service groups to ensure proper escalation of technical problem/issues during outages and/or periods degraded system performance.
  • May participate as team member in projects of moderate size, scope and complexity. May be a team lead for projects of small size, scope and complexity.
  • Maintains an advanced technical knowledge of two City Schools application programs, databases, operating systems, customer data retrieval processes, or network configurations.
  • Participates in the training programs offered to increase technical, interpersonal and communication skills and proficiency related to the projects to which assigned.
  • Utilizes tact and exercises good judgment in interacting with the public, school and central office personnel.
  • Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal laws, state laws, school board policies and the professional standards.

Maximum Salary 85563.00
Minimum Salary 69149.00
Desired Qualifications
  • Master?s degree in a Technology related field and one year directly related experience; or a Bachelor?s degree in a Technology related field and technical certification(s) and two years directly related experience; or a Bachelor?s degree in a Technology related field and three years directly related experience; or an Associate's degree in a Technology related field, technical certification(s) and four years directly related experience; or an Associate?s degree in a Technology related field and six years directly related experience; or a High School degree and technical certification(s) and eight years directly related experience; Degree must be from an accredited college or institution.
  • Experience with audio-visual production that includes television broadcast, online streaming and knowledge of audio-visual products that include interactive boards (such as SMART and Promethean) and interactive panels, Crestron and Extron.
  • Experience with establishing audio visual equipment standards in an organizational setting.
  • Excellent written and oral communication skills.

Full time or Part time Full time
Additional Details
Qualified candidates for the above position must submit the following:
  • Completed online application
  • Resume that clearly demonstrates the above minimum qualifications. It is important that you include all experiences and education related to the position to which you are applying.
  • Upload copies of all transcripts ?undergraduate, graduate and all MSDE Certifications
  • Must provide three (3) professional references to include: name, title, business address, e-mail address and phone number
  • All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
  • All documentation must be scanned and uploaded to application
  • Benefits -- This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link:
Baltimore City Public Schools is an equal opportunity employer and encourages resumes from bi-lingual or multi-lingual candidates.
For information regarding this posting, please contact the Human Capital Office at 410-396-8885.
Baltimore City Public Schools does not discriminate in any aspect of employment on the basis of race, color, ancestry or national origin, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, veteran status, genetic information, or age. For inquiries regarding the nondiscrimination policies, please contact the Equal Employment Opportunity Manager, 200 E. North Avenue, Room 208, Baltimore, MD 21202; 410-396-8542 (phone); 410-396-2955 (fax).
This position is affiliated with the Paraprofessionals and School Related Personnel (PSRP) bargaining unit.

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