Director, Training & Leadership Development

New York, NY, US
Apr 26, 2019
We are seeking an experienced human capital development expert committed to actualizing our vision of educating today's leaders-and those of the future- with the critical knowledge, skills, abilities to eradicate poverty in Central Harlem-and beyond-through our proven network of comprehensive placed-based, youth-focused outcomes driven supports and services.

The Director of Training & Leadership Development will be an inquisitive, mission-driven professional, focused on developing the human capital workforce necessary toward actualizing our commitment toward achieving prosperity for all the children and families in Central Harlem-and beyond. The ideal candidate will possess the combination of technical HR skills, tactful temperament, and the ability to interweave themselves into the day-to-day complexities of an established community-based organization. This position will report to the Managing Director for Practitioners Institute & Training.

Essential Duties and Responsibilities
  • Align enterprise wide training programs with organizational Values and history, leadership competencies, strategic plan and overall theory of change
  • Oversee all mandatory compliance training programs to keep organization in compliance with regulatory agencies
  • Work closely with HR to ensure effective onboarding of all new employees across a variety of disciplines and occupations, including by role and job function
  • Independently and proactively discover and identify skill gaps in workforce through focus groups, surveys and other informal methods of feedback
  • Partner with management and staff to develop, implement, monitor and see-through individualized development plans and groups trainings for staff
  • Identify and coordinate key skills training across related job/position families (e.g., across various youth-, parent- and community-focused positions)
  • Create critical training programs and opportunities for entry level student- and parent-facing front line staff, particularly around the principles of youth development
  • Ensure all newly hired and promoted supervisors receive appropriate new supervisor trainings
  • Help develop an organizational methodology for creating an internal talent pipeline
  • Develop self-paced/directed training opportunities for staff at all levels
  • Create tools and systems to evaluate effectiveness of all training initiatives
  • Own leadership development initiatives (e.g., Assistant Director and Director fellowship programs) throughout all organizational levels
  • Collaborate with Practitioners Institute to advise external practitioners on training and leadership development best practices
  • Identify and effectively manage relationships with expert external training consultants to provide to fill internal training capacity gaps
  • Host professional development speaker series to reinforce previously learned best practices, theories and concepts
  • Manage state-of-the art training facility

Qualification, Skills and Knowledge Requirements
  • Bachelor's degree with 6+ years of experience managing and leading training programs; Master's degree preferred
  • Knowledge and experience with the principles of adult learning and the instructional practice of train-the-trainer
  • Strong consultative and coaching skills and ability to effectively navigate matrixed organizational hierarchies
  • Experience optimizing learning management systems (LMS) platforms
  • Understanding of career mapping and the ability to help staff think strategically about career progression
  • Ability to lead and develop a 3+ person full-time team
  • Outstanding communication skills, both oral and written
  • Exceptional presentation skills with the ability to adapt to various audiences
  • Ability to build relationships and mentorship with staff; facilitate productive working relationships between management
  • Strong project management skills with the ability to administer multiple projects simultaneously and prioritize workload
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook

We offer competitive salaries and a comprehensive benefits package. To be considered, interested applicants must submit a cover letter and resume. No telephone inquiries or recruiters please. Replies will only be sent to qualified applicants. HCZ is an EOE.


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