Account Manager, New England region

Portland, OR, US
Apr 10, 2019

Account Manag er, New England region

About this role....

As a NWEA Acc ount Manager with in the East Accounts team, you will be responsible for managing and growing an assigned targeted group of existing NWEA Partners in the New England region of the U.S. by building long-term rel ationships and adding value to the Partner. In this role, you will work on a regiona l team led by a Director, Partner Accounts , with your primary focus to ensure Partner retention and satisfaction, and to drive increased use of NWEA Products and Services to improve our Partners ability to help all kids learn . You will work closely with Account Executives in your region who are responsible for the enrollment of new Partners.

As an Account owner, your key areas of work include managing annual renewals, optimizing account revenue, expanding the number of students being tested by the district, uncovering needs for new products and services, building relationships with district stakeholders, and establishing a long-term plan for Professional Learning to increase the use and value of their relationship with NWEA. In addition, you will work with the extended NWEA organization, including Marketing, Support and Program Management, to ensure the needs of our partners are met. Note: For this role, we are seeking c andidates that reside in the U.S. states of Massachusetts, Maine, New Hampshire, Vermont, Connecticut or Rhode Island.

About the Partner Accounts, East Accounts team ....

NWEA's Partner Accounts group is comprised of over 150 professionals whose mission is to reach state and local education agencies with our products and services. Structured in strategic teams, the Partner Accounts group is comprised of several teams including Major Accounts, Stan dard Accounts, State & Federal Government Accounts, National A ccounts, Int ernational Accounts, Specialty Accounts, Sales O perations, Proposals team and Program Management. This role joins the Standard Accounts , East Accounts team. East Accounts is responsible for school districts spanning 24 states in the west region, with a focus on small to mid-sized districts with enrollment of under 30,000 students. The right candidate will join a successful cohesive team of professionals with a proven track record.

Must haves...

  • Ability to manage Partner relationships via phone, email, and face-to-face visits, maintaining a hig h level of Partner satisfaction
  • Ability to meet personal and team goals and work well with Partner Accounts team and NWEA organization
  • Clear communicator, with strong verbal and written skills
  • Strong knowledge of the K-12 education market, including school and business operations and functions
  • Must reside in the New England region of the U.S . with ability to travel up to 30%. C andidates who r eside in the states of MA., ME., VT., NH., CT., RI and possibly PA. are highly preferred.

Traits for success...

  • Meet personal and team retention goals, with a focus on renewal s and expansion. You will do this with regular communication with both internal and external stakeholders.
  • Ensure Partner loyalty and customer satisfaction for retention; establish Partner communication strategy to uncover needs and resolve issues
  • Exhib it knowledge of education marke t, school and business operations and functions with ability to have impactful conversation with senior school and district contacts and administrators
  • Ability to manage sales opportunities and pipeline

Education and experience...

  • Minimum Bachelor's degree in Education, Business or a related field is required
  • 2 to 4 years of account management experience
  • Sales experience within the education market preferred
  • Deep u nderstanding of K-12 education industry, curriculum and a ssessment methods highly preferred
  • Experience with NWEA products and services is highly preferred

About us....

NWEA® is a research-based, not-for-profit organization that supports students and educators worldwide by creating assessment solutions that precisely measure growth and proficiency-and provide insights to help tailor instruction. For 40 years, NWEA has developed innovative pre-K-12 assessments, including our flagship interim assessment, MAP® Growth™; our progress monitoring and skills mastery tool, MAP® Skills™; and our reading fluency and comprehension assessment, MAP® Reading Fluency™. Educators trust our professional learning offerings to accelerate student learning and our research to support assessment validity and data interpretation. Our tools are trusted by educators in more than 9,500 schools, districts, and education agencies in 145 countries.

What we can offer you....

At NWEA w e not only offer a competitive base salary , we offer a 15% contribution of eligible employees' base salary to a defined contribution 403(b) retirement savings plan; c areer development opportunities; an awesome work culture and environment; we also offer industry leading benefits and perks that are focused on supporting our employees' holistic wellbeing. To learn more about what we can offer more, click here.

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NWEA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please visit our website. If you'd like more information on your EEO rights under the law, please visit the EEOC website