Description
Position at IDEA Public Schools

At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all of our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 58% of our students graduate from college in 6 years - that's 8 times the national rate for students in our communities!

IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve nearly 45,000 students across Texas and Louisiana. By 2022, IDEA will serve 100,000 students. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions and new launches in Tarrant County (Fort Worth/Arlington), New Orleans, Houston (2020), Permian Basin (2021), and Tampa Bay (2021)!

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

To learn more about IDEA, check out this video .

Role Mission The Regional Director of Transportation (RDT) will be responsible for managing the daily business operations, programs, and staff of the Transportation Department. Additionally, the RDT's mission is to ensure operational readiness, effectiveness and efficiency in the Transportation Department at HQ and at the campus level. The RDT adheres to the policies and procedures set forth by the Department of Transportation (DOT), the Texas Department of Transportation (TXDOT) and the Louisiana Department of Transportation (LADOT). Specifically, the Regional Director of Transportation will be responsible for the design and implementation of operational platforms that ensure goals are met while providing excellent service to internal and external customers.

Other responsibilities include, but not limited to: ensuring financial targets are met, promoting safe operations, develop processes that meet regulatory standards, train & develop the Transportation team in matters relating to safe and efficient Transportation operations .

Accountabilities:

1. 100% of programmed schools in operation with buses, drivers and routes in place two weeks before the first day of school

• Evaluate previous year(s) BOY execution, identify opportunities for improvement and develop strategy for continued success
• Build upon BOY execution to develop tools (i.e. Quick Start guides, Playbooks, Checklists, etc.) to drive results in terms of successful replication of processes
• Establishes efficient transportation solutions for new and existing campuses.
• Coordinate among other headquarter auxiliary departments to ensure alignment in metrics for assessing success the overall BOY experience
• Partner with vendors 6 months prior on plan for providing product and service to new campuses

2 . 100% of campuses meet or exceed Cost Per Rider goal

• Assesses root cause of financial variance; establishes actions to mitigate/recover.
• Educates / aligns regional team on financial and operational performance metrics.
• Coordinate with the Finance and Procurement Manager to develop trainings on operational efficiencies and best practices for campus Transportation managers throughout the academic year
• Monitor the Transportation Performance Tracker (monthly) and identify opportunities to decrease expenses and increase reclassified revenue
• Manage processes to ensure organizational goals and objectives are met including full oversight on all operational areas of the Department's Budget

3. 100% of campuses achieve a 2.5 or higher score rating on the Pick Up & Drop Off BOY Survey

• Improve the operational systems, processes and policies in support of the Pick Up & Drop Off strategies being used at the campus level to support the Transportation Manager (if available) and the APO.
• Resolve customer complaints, operational problems and customer service concerns in a professional and expeditious manner as requested by the APO or RDO.
• Lead and influence across multiple levels throughout the organization
• Conduct semi-annual campus audits to ensure alignment to state guidelines and compliance

4. 85% retention of Transportation staff

• Participate in the developing and improvement of recruitment tools (screening exercises, interviewing protocol) to screen and hire Transportation Managers and Bus Driver applicants
• Assist in the improvement of the onboarding process for Transportation HQ and Campus Managers; participate in the customization of the experience as needed
• Review departmental job satisfaction survey results and develop strategies for continuous improvement
• Write departmental policies and procedures, with operational context, that align with IDEA's Human Resources and DOT compliance

5. 15% Increase in Preventable Collision Free Miles from previous year

• Ensure all Campus Transportation Managers adhere to all applicable organization, local, state and federal rules, regulations and operating procedures
• Enforce safety policies and procedures and make decisions in collaboration with the HR business partner regarding appropriate discipline for infractions
• Assist in creating, maintaining and communicating safety related policies and procedures, as well as ensuring that they are followed
• Investigate accidents, injuries or illnesses occur in the workplace, and enlist assistance from other supervisory personnel or outside consultants if necessary. Investigation reports must include factual statements of what occurred, conclusions and recommendations for corrective or preventive actions

6. Live Values of IDEA

• Believes and is committed to our mission: that all students are capable of getting to and through college

• Is driven by outcomes and results, and wants to be held accountable for them
• Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
• Works through silos and forges strong cross-departmental relationships in order to achieve outcomes

• Embodies IDEA's core values

Qualifications:

• Education: Bachelor's Degree required
• Master of Business Administration or other related advanced degree preferred
• Experience: At least three years of experience in a finance and/or data analyst related field
• At least five years of progressive experience in employee hiring, screening and development
• At least five years of progressive experience in Transportation Operations (Planning, scheduling and dispatching)

Knowledge and Skills:

• Excellent communication skills both oral and written (Spanish Bilingual Strongly Preferred)
• Develop records management processes and policies
• Identify areas to increase efficiency and automation of processes
• Create and maintain automated data processes
• Identify, evaluate and implement external services and tools to support data validation
• Produce and track key performance indicators
• Develop and support reporting processes
• Monitor and audit data quality
• Liaise with internal and external clients to fully understand data content
• Design and carry out surveys and analyses survey data
• Create data dashboards, graphs and visualizations
• Strong work ethic with personal drive for success exemplifying "whatever it takes" attitude
• Ability to work with schedules and deadlines as required, in a timely manner
• Excellent organizational skills
• Strong financial analytical skills including cost control
• Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills

Work Environment:

• The position is an office-based position with regular visits to campus sites located in different regions. The RDT performs some overnight work-related travel.

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IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.