Requisition Number 19-0989
Title Customization Development Manager
City Herndon State VA

Description
Customization Development Manager
K12 is a technology-based education company that offers proprietary curriculum and instructional support services to students in kindergarten through 12th grade. As the leader in K-12 online education for more than a decade, the company uses virtual public and private schooling methods to provide families with alternatives to traditional "brick and mortar" classrooms, giving children access to a high-quality education no matter where they are in the world.

We pride ourselves on maintaining the highest level of integrity. We have the same high expectations for our employees as we do for the students who are in our programs. These are just a few of the values that make K12 a great place to work.

SUMMARY: The Customization Development Manager oversees the development of custom courses, including researching technical project specifications and accurately documenting course development details. The Customization Development Manager works closely with other subsets of the Custom Solutions team and also communicates with other K12 teams including the project manager as needed for successful course development and to ensure that custom courses adhere to the company's style guidelines and best practices for course design.
AS A Customization Development Manager, YOU WILL..

• Applies advanced knowledge of course structures, CALMS, accessibility requirements, and details relevant to course approvals and alignment to K12's best practices for course design to ensure that course creation is consistent and seamless from planning stages through to mastering.
• Independently researches and documents base course scopes and sequences and technical details surrounding the request for a custom course.
• Analyzes course components and makes recommendations to Customizations team on technical and structural elements required for successful development of a new customization.
• Integrates course upgrades and other changes in technology into customized development processes and documentation.
• Independently maintains documentation throughout the course build to the QA and publishing stages of each assigned course, and socializes relevant information to various team members for successful building of courses and as an archive for completed customizations.
• Manages course documents including file structure, naming conventions, assessments, assets, tickets and subtickets, ensuring consistency and quality and handling the movement of these pieces through the development process from the initial design phase through publication of the courses.
• Ensures that K12 Style Guidelines and best practices for course design and development are followed.
• Acts as liaison between curriculum teams, project manager, visual designers, information specialists, alignment and assessment specialists, editors and writers to ensure that all course components are funneled to the appropriate parties, while adhering to and informing project schedules.
• Informs and collaborates with team regarding processes, and documentation of processes to ensure team integrates technological changes that impact course development.
• Effectively utilizes various technological tools to complete the above listed tasks.

IS K12 RIGHT FOR YOU?

• Do you communicate well?
• Can you build customer confidence?
• Are you able to tackle problems and take independent action?
• Is your manner honest and straightforward?
• Are you able to prioritize and meet deadlines?
• Do you value others' opinions?

Requirements Qualifications

• Bachelor's Degree AND
• Three (3) years of experience working in the publishing or media industries as a copy editor or asset manager OR
• Equivalent combination of education and experience

Other Required Qualifications

• Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.); Web proficiency.
• Strong technology skills
• Strong written and oral communication skills, including good interpersonal skills
• Demonstrated ability to meet deadlines, manage multiple tasks at once with efficiency, high standards and attention to detail

Desired Qualifications

• Education experience and/or experience working with curriculum, standards and testing
• Experience working with content management systems or learning management systems
  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a home-based position
  

WHO ARE WE?

• About us
• K12 Produces Results
• Kudos and Honors
• thinkTANK12

K12 is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

• Please view Equal Employment Opportunity Posters provided by OFCCP here .