Case Advocate

Memphis, TN, US
Feb 17, 2019
Purpose and Scope
This position will assist in the reduction of the truancy rates in Shelby County Schools. They will work in collaboration with schools, other agencies and the Shelby County School General Counsel's Office.

Essential Job Functions
  1. Obtains necessary information from all appropriate agencies to provide assistance to schools and students. Partners and/or collaborate with these same agencies to service children to best of their abilities.
  2. Visits assigned schools on a weekly basis to monitor attendance, behavior and coursework of the referred students.
  3. Makes referrals to proper agencies and departments to ensure truants/students receive proper and adequate care.
  4. Identifies all students who accrue five (5) or more unexcused absences.
  5. Prepares appointment letters in a timely manner and attend all truancy meetings regarding caseload.
  6. Conducts mentee reviews, participate in matches for mentee and maintain contact to nurture relationship.
  7. Partners and/or collaborate with other agencies to communicate program and student's needs.
  8. Organizes and conduct educational programs and make home visits to investigate and validate client's requirements, as needed.
  9. Completes required casework and reports.
  10. Assists or initiate special studies or surveys.
  11. Performs other related duties as assigned.

Minimum Qualifications
Requires a High School diploma or GED plus an additional 2 years related experience for a total education/experience of 2 years. Bachelor's degree in Social Work, Psychology or related field plus an additional 3 years' experience preferred.

Degree Equivalency Formula :
Bachelor's Degree = 4 years plus required years of experience.
Master's Degree = 2 years plus required years of experience. Where Master's degrees are required, years for Bachelor's Degrees must be included.

Knowledge, Skills, and Abilities
  • Ability to deal tactfully with people of all economic and social levels.
  • Ability to use good judgment in evaluating situations and making decisions,
  • Ability to express ideas clearly and concisely.
  • Ability to complete prearranged forms.
  • Ability to communicate by written documents precisely.
  • Ability to handle oneself in a professional manner in a court setting.
  • Ability to follow oral and written instructions
  • Ability to establish and maintain effective working relationships with others
  • Ability to use computer and skilled in Microsoft Excel, Outlook, PowerPoint and Word

Physical Requirements and Working Environment
Physical Demands : Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and some dexterity in operating office equipment; must be able to use hands and fingers for sign language.

Unavoidable Hazards : The position is exposed to no unusual environmental hazards.

Sensory (ADA) Requirements : The position requires normal visual acuity and field of vision, hearing and speaking abilities.

Shelby County Schools is an Equal Opportunity Employer. ADA requires the district to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.