NETWORK AND SYSTEMS TECHNICIAN

About Schenectady City Schools

With a population of nearly 10,000 students, the Schenectady City School District is one of the largest in the Capital Region. With an incredibly diverse population we are committed to ensuring that all children feel valued, are safe and will learn. We place the highest priority on a culture of equity, ensuring that race, economics, and disability are never predictors of student achievement. Every child in our district counts and will be supported each step of the way, along the path to graduation.

Distinguishing Features of the Class and Network and Systems Technician Role

This position exists in a school district and involves the responsibility for installing and maintaining personal computers, local and wide area networks and the associated peripheral equipment. The incumbent has the responsibility for the identification and correction of network and system problems. The incumbent performs duties during normal business hours or during the night and weekends as required. The work is performed under the general supervision of a higher ranking professional. Does related work as required.

Typical Work Activities and Network and Systems Technician Expectations

• Installs and maintains personal computers and networks, including all peripheral equipment;
• Installs wiring and fiber optic cables;
• Installs and configures file servers, print servers, communication servers, network switches, personal computers and printers (network and desktop);
• Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations;
• Works with vendors to configure and troubleshoot routers, circuit problems, and various third party software applications;
• Upgrades computers and peripheral equipment;
• Tests wiring;
• Maintenance of various non-personal computer user interfaces;
• Assists in the testing of new operating systems and software titles for interoperability and functionality with existing systems and software;
• Attends seminars and technical education classes to keep abreast of current trends in information technology;
• Performs related tasks as required.

Full Performance Knowledge, Skills, Abilities and Personal Characteristics and Key Qualities of Network and Systems Technician

• Working knowledge of modern personal computers and local and wide area networks;
• Working knowledge of installation procedures relating to personal computers, local and wide area networks, peripheral equipment and software; ability to install office computer systems and networks;
• ability to evaluate equipment configuration requirements;
• ability to diagnose computer system and network problems and assist in their resolution;
• ability to direct users in system and network use;
• ability to understand written material; ability to follow oral and written directions.

Minimum Qualifications

(A) Graduation from a New York State registered or regionally accredited college or university with an Bachelor's degree in management information systems, computer science, information resources management, information technology, or a closely related field and one (1) years of paid full-time experience in the installation, configuration, troubleshooting and maintenance of computer systems networks; OR

(B) Graduation from a New York State registered or regionally accredited college or university with an Associate's degree in management information systems, computer science, information resources management, information technology, or a closely related field and three (3) years of paid full- time experience in the installation, configuration, troubleshooting and maintenance of computer systems networks; OR

(C) Graduation from high school or possession of a high school equivalency diploma and five (5) years of full-time paid experience in the installation, configuration, troubleshooting and maintenance of computer systems and networks; OR

(D) An equivalent combination of training and experience totaling 5 years as defined by the limits of (A), (B), and (C).

(E) Schenectady County residences get first consideration for the positions.

The Schenectady City School District is committed to hiring members of protected classes and residents of the City of Schenectady. For more information on the District's recruitment and hiring plan, please contact the Human Resources Office at 881-2000 ext. 40133. The Schenectady City School District does not discriminate on the basis of age, color, creed, disability, marital status, veteran status, national origin, race or gender. This policy is in compliance with Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Regulations and By-Laws of the Board of Education of the Schenectady City School District.