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Technical Support Specialist II, Transportation Services

Employer
Fulton County Schools
Location
Atlanta, GA, US
Salary
Competitive

Job Details

Position Type:
Technology/Technical Support Specialist II

Date Posted:
12/6/2018

Location:
Transportation Services

Closing Date:
01/11/19


Title: Technical Support Specialist II, Transportation Services

Position Summary:


Provides hardware support, software support, and training for Transportation staff and customers

Duties and Responsibilities:

Hardware Administration
  • Assists with equipment selection, installation, and maintenance

    Provides troubleshooting support

    Delivers equipment training

    Catalogs equipment locations, quantities, types, and conditions

Software Administration
  • Assists with software selection and installation

    Provides troubleshooting support

    Delivers software training

Network Administration
  • Assists with general maintenance
    Provides general troubleshooting support

Additional Responsibilities
  • Takes on and manages new projects from start to finish

    Supports development and implementation of new computer projects and new hardware installations

    Consults with customers to evaluate and recommend technical needs

    Performs other duties as assigned by the appropriate administrator


Education and Experience
Education:


  • Associates Degree required or equivalent experience (In lieu of degree, will consider 2 years of related technology experience per year of college (4 years)Bachelor's Degree in Information Technology or related field preferred

Experience:
  • Minimum of 3 years' experience in the area of technology required; Experience with school bus transportation, cellular devices and networks, web design, databases and/or GIS a plus

Certification:
  • None required

Minimum Qualifications:
  • Must have a strong knowledge and understanding of the Microsoft Windows operating system and the Microsoft Office suite

    Must be able to successfully manage multiple tasks, projects, and responsibilities

    Strong analytical skills, attention to detail, strong problem-solving skills

    Ability to respond to last minute requests and deadlines

    Must be highly organized and self-motivated

    Must have excellent interpersonal skills

    Must have excellent written and verbal skills

Salary Information:
Salary Range for 2018-2019
  • $45,365 - $53,540


Step placement credit may be granted for up to a maximum of 8 years (Step 9) of prior verifiable experience. Salary placement with Fulton County Schools is non-negotiable. Actual salary placement will be based on Fulton County Board of Education experience calculations from the Non-Teaching Salary Schedule A-235, Professional Scale, Step 1 - Step 9.

Complete Application:
  • ApplicationResume


It is the policy of the Fulton County School System not to discriminate on the basis of race, color, sex, religion, national origin, age, or disability in any employment practice, educational program, or any other program, activity, or service. If you wish to make a complaint or request accommodation or modification due to discrimination in any program, activity, or service, contact Compliance Coordinator Ron Wade, 6201 Powers Ferry Rd, NW, Atlanta, Georgia 30339, or phone 470-254-4585.TTY 1-800-255-0135.

Company

FultonCounty

Fulton County Schools is dedicated to cultivating a culture that invests in the overall development of its teachers. We are seeking resilient and impassioned educators that will establish positive relationships with students, parents, and the school community at large. Fulton County Schools is one of the most forward thinking and supportive districts in the country! As the largest charter school district in the state of Georgia, located in Metro Atlanta, we continue to engage candidates for available vacancies. Teaching, leadership, and support staff opportunities await you!   

Company info
Location
Atlanta
Georgia
30339
US

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