Senior Associate Director of Operations Strategy - internal applicants only

New York City, US
Sep 14, 2018

Senior Associate Director of Operations Strategy (NYC or Newark)

Location(s): New York City or Newark, with additional travel required between all Uncommon regions.

Uncommon Schools (Uncommon) Uncommon Schools is a non-profit network of 53 outstanding schools in grades K through 12 across New York, New Jersey and Massachusetts. We are the largest public charter school network in the Northeast, and one of the highest performing. Our mission is to open and operate outstanding public charter schools that close the opportunity gap in low-income neighborhoods and prepare students for success in college and beyond. We are accomplishing that mission today.

The Senior Associate Director of Operations Strategy (SADOS) will work with the Chief of Operations (CO) and the CO team to drive key initiatives related to operational alignment and excellence across Uncommon schools and the Uncommon Home Office. The SADOS will play a crucial role in ensuring that the Chief of Operations' strategic priorities are achieved and work closely with the CO, the CO team (Chief of Staff, etc.), school leaders, and Home Office team leaders to drive these initiatives forward. The SADOS reports to the Chief of Staff to the CO.

We are seeking a strategic, organized team member who can effectively set vision for and execute on varied and high-leverage operations initiatives. Key responsibilities include, but are not limited to:
  • Independently driving key initiatives from start to finish: gathering input from key stakeholders and setting vision; proposing and executing on project plans/processes; gathering feedback ongoing and adjusting course as needed; leading effective debriefs and continuously improving on cyclical projects.
  • Identifying and codifying areas of alignment and overlap in work of Uncommon's regional school support teams; managing and implementing a plan to build efficiencies and maximize support of schools and students.
  • Drive the administration of the Operations Dashboard and other tools to track operational performance at all schools; collect, synthesize, and analyze data, and manage process for annual update of this tool.
  • Partnering with Senior Associate of Operations to plan and implement all cross-regional school operations initiatives.
  • Partnering with Uncommon Talent Team to drive Home Office People Development work in service of the CO vision, including team member onboarding, ongoing professional development opportunities, and evaluation processes.
  • Partnering with the entire CO team to steward additional projects and initiatives as priorities evolve.


  • Ability to create, communicate, and effectively execute on a vision and strategic plan.
  • High level of analytical thinking and problem solving; ability to analyze data and make sound recommendations.
  • Experience working with multiple high-level leaders and stakeholders.
  • Excellent organization, time management, and follow-up skills; ability to demonstrate an appropriate sense of urgency.
  • Extremely receptive to feedback and constantly striving for high standards of excellence.
  • Strong prioritization skills amidst many competing, high-leverage, high-impact priorities.
  • Excellent relationship-building skills and ability to effectively communicate verbally and in writing with varied audiences (e.g. Chief of Operations, Chief of Staff, regional and school leaders, Home Office team leaders).
  • Ability to "manage up" and work proactively with senior leaders.
  • Creative thinker.
  • Ability to thrive in a fast-paced, high-change organization, work autonomously, and be flexible in a dynamic role.

  • 4-5 years of experience in school or non-profit operations.
  • Strong commitment to the organizational mission.
  • A bachelor's degree.


We offer a competitive compensation and benefits package. Aside from extensive professional development, all our staff members are equipped with a laptop computer, email, high-speed internet access, PDA, and all necessary supplies.

The foregoing information is requested for mandatory government reporting purposes only. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, disability, or any other category protected by applicable law.

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