National Related Services Manager
- Employer
- K12 Inc.
- Location
- Herndon, VA, United States
- Salary
- Competitive
View more
- Job Category
- Administrator, Supervisor / Manager
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Requisition Number 18-3108
Title National Related Services Manager
City Herndon State VA
Description
The National Related Services Senior Manager provides support to assigned schools in maintaining a compliant program in the area of related services. Ensuring timely and compliant delivery of services, adherence to State and federal guidelines and local contract parameters. Support will be provided in a variety of ways including but not limited to, creating and providing training, related service manual guidance, related service data analysis, invoice and cost analysis, searching for providers, working with national providers, and providing support through online helpdesk and national email. This support may be provided directly or indirectly through the management of a team of contractors hired to serve on the National Related Services Team.
Monitor school service timelines and analyze to determine areas for improvement
Negotiate rates with providers based on market value of services rendered
Establish contracts with service providers as appropriate
Work with K12 legal team to ensure timeliness of contract processing
Ensure existing contracts are compliant (current licensure, documentation)
Work with K12 finance team and schools to develop annual budgets
Provide financial forecast reports for schools with invoice data available
Communicate regularly with school staff and national related service team
Manage teams of contractors to ensure that they are completing assigned tasks and supporting schools to ensure compliancy in related services, these teams may be Regionally assigned contractors, invoice verification team, audit team or provider hunt team
Address conflicts when they arise, in a professional and prompt manner
Work directly with the school finance team and Special Programs Manager on verification and approval of all related service invoices
Share in the leading of team meetings including but not limited to National Related Service meetings, National related service regional team meeting, contractor meetings, school data digs.
Provide training and support to new related service contractors and school level related service coordinators
Complete evaluations for assigned contractors and staff on National Related Services Team
Assist with developing procedures to ensure ongoing compliancy and increased quality of services delivered
Assist in maintaining National Related Service Procedures manual template
Assist in maintaining team Trello boards and Standard Operating Procedures for the Related Services Team
Complete required weekly, monthly and annual reports re: status of related services
Follow guidelines regarding confidentiality
Other duties as assigned by K12 National Related Service Director
Supervisory Responsibilities: Directly supervises 1 - 35 contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Participate as an active member of the National Special Programs team
Note: This is a home-based position
Requirements
MINIMUM REQUIRED QUALIFICATIONS:
• Bachelor's Degree(s) AND
• 5 years total experience
• 2 years experience must be in the field of related services, school based therapy, or special education
• Equivalent combination of education and experience
• Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
• Ability to travel 10% of the time
Title National Related Services Manager
City Herndon State VA
Description
The National Related Services Senior Manager provides support to assigned schools in maintaining a compliant program in the area of related services. Ensuring timely and compliant delivery of services, adherence to State and federal guidelines and local contract parameters. Support will be provided in a variety of ways including but not limited to, creating and providing training, related service manual guidance, related service data analysis, invoice and cost analysis, searching for providers, working with national providers, and providing support through online helpdesk and national email. This support may be provided directly or indirectly through the management of a team of contractors hired to serve on the National Related Services Team.
Monitor school service timelines and analyze to determine areas for improvement
Negotiate rates with providers based on market value of services rendered
Establish contracts with service providers as appropriate
Work with K12 legal team to ensure timeliness of contract processing
Ensure existing contracts are compliant (current licensure, documentation)
Work with K12 finance team and schools to develop annual budgets
Provide financial forecast reports for schools with invoice data available
Communicate regularly with school staff and national related service team
Manage teams of contractors to ensure that they are completing assigned tasks and supporting schools to ensure compliancy in related services, these teams may be Regionally assigned contractors, invoice verification team, audit team or provider hunt team
Address conflicts when they arise, in a professional and prompt manner
Work directly with the school finance team and Special Programs Manager on verification and approval of all related service invoices
Share in the leading of team meetings including but not limited to National Related Service meetings, National related service regional team meeting, contractor meetings, school data digs.
Provide training and support to new related service contractors and school level related service coordinators
Complete evaluations for assigned contractors and staff on National Related Services Team
Assist with developing procedures to ensure ongoing compliancy and increased quality of services delivered
Assist in maintaining National Related Service Procedures manual template
Assist in maintaining team Trello boards and Standard Operating Procedures for the Related Services Team
Complete required weekly, monthly and annual reports re: status of related services
Follow guidelines regarding confidentiality
Other duties as assigned by K12 National Related Service Director
Supervisory Responsibilities: Directly supervises 1 - 35 contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Participate as an active member of the National Special Programs team
Note: This is a home-based position
Requirements
MINIMUM REQUIRED QUALIFICATIONS:
• Bachelor's Degree(s) AND
• 5 years total experience
• 2 years experience must be in the field of related services, school based therapy, or special education
• Equivalent combination of education and experience
• Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
• Ability to travel 10% of the time
- Please view Equal Employment Opportunity Posters provided by OFCCP here .
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