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Student Services Specialist I

Employer
Ulster County BOCES
Location
New Paltz, NY, US
Salary
Competitive

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Job Details

Position Type:
Classified - UBUE Personnel/STUDENT SERVICES SPECIALIST I

Date Posted:
8/7/2018

Location:
MHRIC - Student Services


The Mid-Hudson Regional Information Center is seeking an individual with strong organization, verbal, and computer skills to train and support school districts with scheduling, grades, and attendance to be our Student Services Specialist. Successful candidate must be computer literate, familiar with database management, and possess strong customer relation skills. A bachelor's degree in education, computer science, or liberal arts preferred which includes or is supplemented by 15 credits in computer science, information technology or management information systems. Technical training of large and small groups and project management experience is preferred. Experience with Student Management Systems is a plus. All Civil Service laws, rules and regulations apply. Fingerprinting is required.

Civil Service Classification: Competitive. Merit and fitness competitive examination applies.

Salary Range $42,000 - $47,000, dependent upon experience and qualifications.

GENERAL RESPONSIBILITIES :
Provides application training and support for student applications for school districts. Consults with school contact persons for system requirements and processes, training, technical support, suggestions and other application requirements. Interfaces with Regional Information Center personnel. This position requires a general understanding of applications which may include attendance, test scoring, scheduling, grades, and guidance. Successful candidate must be computer literate, familiar with database structures, and possess strong customer relation skills.

WORK SCHEDULE :
This is a full time, 12 month service professional position.

SPECIFIC DUTIES :
1. Specializes in training new and/or experienced school district administrators and support personnel in the use of student management system applications through individual district and/or group meetings.
2. Prepares appropriate documentation for applications.
3. Conducts presentations for potential users and other interested groups.
4. Trains Regional Computer Center personnel on applications.
5. Coordinates a user group for the sharing of common problems and solutions.
6. Assists prioritizing the enhancements and maintenance for applications.
7. Provides telephone assistance.
8. Serves as liaison for student applications for school districts.
9. Consults with school district administrators and support personnel on the development, maintenance and effectiveness of applications.
10. Recommends system modifications or revisions which will improve the tasks of users as well as center staff.
11. Prepares materials for meetings and training sessions which support application requirements.
12. Works with Computer Center staff to improve current services.
13. Performs other duties as assigned by the Director of the Mid-Hudson Regional Information Center and/or immediate supervisor.

MINIMUM QUALIFICATIONS :
A. Graduation from a New York State registered or regionally accredited college or university with a Bachelor's Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology, Management Information Systems, Education, or closely related field and one (1) year (full-time paid, or its' part-time equivalent) experience in applying technology training and support by phone or on-site to users; OR

B. Graduation from a New York State registered or regionally accredited college or university with an Associate's Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology, Management Information Systems, Education, or closely related field and three (3) years (full-time paid, or its' part-time equivalent) experience in applying technology training and support by phone or on-site to users; OR

C. Successful completion of fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology, Management Information Systems, Education, or closely related field offered by a technical training institute, college, or a corporate training program and four (4) years (full-time paid, or its' part-time equivalent) experience in applying technology training and support by phone or on-site to users; OR

D. Graduation from high school or possession of a high school equivalency diploma and five (5) years (full-time paid, or its' part-time equivalent) experience in applying technology training and support by phone or on-site to users; OR

E. An equivalent combination of training and experience as indicated above.

*Coursework in the use of specific programs such as WORD, EXCEL, or ACCESS and data entry is not acceptable.

Special Requirement: Possession of a valid New York State driver's license appropriate to the vehicles operated or otherwise demonstrate their ability to meet the transportation needs of the job.

Special Requirement for appointment in school districts including BOCES: In accordance with the Safe Schools Against Violence in Education (SAVE) legislation and by the Regulations of the Commissioner of Education, candidates for employment in school districts must obtain clearance for appointment from the State Education Department based upon fingerprinting and a criminal history background check.

AGENCY OVERVIEW

Our Mission:
At Ulster BOCES, our mission is to provide high quality shared educational, administrative, and technical services that will enable component school districts to develop the capacity of their students and adults to achieve higher standards of performance. With an emphasis on economic efficiencies, Ulster BOCES is committed to offering educational programs that enable all students to prepare for employment and/or post-secondary education.

BENEFITS
Generous health insurance, dental and vision benefits. Paid time off. New York state retirement system membership and 403(b) tax-sheltered annuities plan. Flexible spending plan, disability benefits, employee assistance program and tuition reimbursement.

Equal Opportunity Employer

The Board of Cooperative Educational Services, Sole Supervisory District of Ulster County (the "District"), complies with all applicable federal and state laws regarding nondiscrimination. The District operates all educational programs and activities in compliance with federal laws which prohibit discrimination based on age, color, religion, gender, sexual orientation, gender identity or expression, genetic information, disability, marital status, veteran status, national origin or race. Title IX of the Education Amendments of 1972 (20 U.S.C. Section 1681, et seq.), among other bases, prohibits public school districts from discrimination against students on the basis of sex. The prohibition against sex discrimination covers sexual harassment, including sexual violence. All inquiries or complaints concerning any form of discrimination may be referred to the District's Compliance Officer, Dr. Jonah Schenker, 175 Route 32 North, New Paltz, New York, 12561 ~ complianceofficer@ulsterboces. org ~ (845) 255-1400 or to the Office of Civil Rights of the United States Department of Education.

Company

OUR MISSION

Our mission is to provide high quality shared educational, administrative, and technical services that enable component districts to develop the capacity in their students and adults to achieve higher standards of performance. With an emphasis on economic efficiencies, Ulster BOCES is committed to offering educational programs that enable all students to prepare for employment and/or post-secondary education.

WHAT IS A BOCES

BOCES, or Boards of Cooperative Educational Services, were created in 1948 by the New York State legislature. They operate as extensions of local school districts to help them meet their educational and financial goals by offering shared educational programs and services.

The Board of Regents and Commissioner of Education have also charged the 37 BOCES in New York State with providing leadership and developing the capacity of local schools to enhance and improve student achievement. The chief executive officer of a BOCES also serves as the District Superintendent and works closely with local school districts as both a liaison to and agent of the New York State Commissioner of Education.

WHO WE SERVE

Ulster BOCES serves the eight public school districts in Ulster County. Our programs and services benefit almost every student, teacher, administrator, business, and taxpayer in Ulster County. Partnerships between all of the public schools is fostered by school leadership and provides extensive benefits to our communities, students, and taxpayers.

HOW IT WORKS

BOCES opens doors to innovative and exciting programs in a manner that is effective, efficient, and fosters equity for all students. A BOCES program or service is created when two or more school districts have similar needs that can be met through sharing. This is an economical way for districts to provide opportunities they otherwise might not be able to afford or that would be more expensive to provide independently. BOCES programs and services eliminate duplication of such things as staff time, space, and equipment. BOCES staff members also have particular skills and expertise related to each of the programs and services offered, making participation an effective option for districts.

Company info
Website
Telephone
845-255-1400
Location
175 Route 32 N
New Paltz
NY
12561
US

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