Windows Server Engineer

The Chicago Public Schools (CPS) has set ambitious goals to ensure that every childin every school and every neighborhoodhas access to a world-class learning experience from birth, resulting in graduation from high school college- and career-ready.

This resource will be assigned to the Server Operations Team and will be responsible for assisting with management of the overall day to day technical operations of our infrastructure consisting of approximately 1800 servers on various Dell hardware and Virtual Servers on Hyper-V. Assess complex technical problems to develop, appraise and recommend solutions. Provide administration and oversight for hardware and/or software infrastructure and processes. Recommends hardware and software solutions, including new acquisitions and upgrades. The ideal candidate is a self-starter, able to drive tasks to completion independently, and able to quickly learn new skills on the job as demands change.

The Windows Server Engineer will be held accountable for the following responsibilities:

• Taking direction from managers or team leads, work independently to complete server provisioning and support tasks.
  
  
• Work with team members to provide cross-training on individual roles and responsibilities
  
  
• Manage day-to-day server provisioning, using standard tools
  
  
• Respond to and resolve alerts generated by Server Infrastructure monitoring tools
  
  
• Work with application teams to resolve issues as relates to software installation on to servers managed by Infrastructure Server Team.
  
  

• Consults with third party vendors to obtain support, make recommendations, and assist customer with their requests.
  
  

• Perform the initial input of Enterprise Server assets into the Server Asset database.
  
  
• Participate in Windows server "On-Call" rotation, which provides for an engineer to be available to deal with server emergencies on a 24x7 basis.
  
  

In order to be successful and achieve the above responsibilities, the Windows Server Engineer must possess the following qualifications:

Type of Education Required :

• Bachelor Degree or equivalent
  
  
• The following certifications are a plus but not required:
  
  
  • MCSE
    
    
  • VCP
    
    

Type of Experience and Number of Years :

• 3 years or more experience of Windows Server 2008, 2012 and 2012 R2 in a Hyper-V / System Center Virtual Machine Manager within an Enterprise Datacenter/Cloud Hybrid environment
  
  
• Experience with Microsoft Failover Clustering, Host/OS Patching, Migrations, SCOM, DPM and Avamar administration.
  
  

Knowledge, Skills, and Abilities :

• Must possess strong planning, organizational, and prioritizing skills. Ability to manage multiple projects simultaneously.Experience with translating business requirements into IT specifications (strategy, platform selection, reference engineering designs)
  
  
• Must have good interpersonal, leadership, collaboration, facilitation and negotiation skills and be able to manage conflict.
  
  
• Must have excellent communication skills, and be able to explain complex technical issues in a way that non-technical people can understand as well as be able to explain customer needs and priorities in a way that technical people can understand.
  
  
• Must be dedicated to improving the lives of Students, Parents, Teachers and Principals through the judicious use of Information Technology
  
  

Residency Requirement:

As a condition of employment with the Chicago Public Schools (CPS), employees are required to live within the geographic boundaries of the City of Chicago within six months of his or her CPS hire date and maintain residency throughout their employment with the district .