Business Development Manager

Novi, Michigan, United States
Aug 02, 2018
BeBold. Be Ambitious. Be Passionate.

Imagine being able to put your history of success in prospecting new clients and growing existing client relationships into selling a "product" that can actually improve the lives of children and families. Imagine working directly with some of the most recognized brands in the industry: Microsoft, Google, JP Morgan, Mercedes Benz. Welcome to a different kind of sales role and a different kind of company. Meaningful work is part of our day to day life.

We believe our employees empower our brands and are the reason behind our success. We are the nation's second-largest for-profit early education and child care provider, headquartered in Novi, Michigan. We have 900+ school locations across the country and seven unique school brands: Childtime, La Petite Academy,Montessori Unlimited, Tutor Time, The Children's Courtyard, Creative Kids Learning Centers, and Everbrook Academy.

We work hard to care for andimprove the lives of our children and their families. Likewise, Learning CareGroup is dedicated to the well being of its employees and their families.Through our own iCare Foundation, we are here to help employees when lifecircumstances put them in a difficult spot. The iCare Foundation enables employeesto support their fellow team members through small donations that will make alarge difference.

What we ask you to accomplish

Serious ambition welcome. Come build winning relationships with customers. The Business Development Manager is responsible for growing our managed care and on-site partnership business, by generating new relationships and growing existing relationships in this segment of our childcare service offering. This position will be based in Novi, but responsible for the East Division.


  • BGW and the prospective "clients" that make up our new market category of faith-based and not-for-profit sites.
  • Proactively work with BGW in identifying high potential new faith-based managed care business opportunities and incorporating yourself into their formal client engagement process (Charette)
  • Develop deeper dialogue about our service offering earlier in their building process.
  • Partner withprospects (directly or via BGW) to advance stalled projects in order to improveour close ratio percent of signed service contracts for on-site partnerships.
  • Develop a deeper understanding of the faith-based clients from an operating, expectations and relationship stand-point that will allow us to proactively consider new terms and conditions/best practices that will be allow us to close more contracts yet ensures minimized business risks for LCG .
  • Act as point of contact for assigned group of faith-based managed care opportunities; coordinate cross-functional activities of new development team to provide appropriate responses.
  • As a longer term initiative develop not-for-profit business funnel to support on-site, revenue generating model for not-for-profit segment outside of the BGW relationship.
  • Meet/exceed the customer's (internal and external) expectations by understanding, anticipating and meeting customer needs. Exhibit proactive communication; act and think with customers in mind.
  • Effectively communicate with leadership to ensure visibility of projects by developing metrics to examine and track performance as it relates to customer satisfaction and financial performance.
  • Friendly, enthusiastic and energetic with customers, co-workers, managers, and visitors. Promote and project a positive company image; treats others with courtesy and respect.

What you bring to the table

So what does it take to succeed in this role? We're looking for fearless cold-callers who can combine intense self-motivation with well-developed time management skills. You should also have:
  • Bachelor's degree required, business administration, marketing or related field preferred
    helor's degree preferred.
  • Minimum 4 years Account Management experience.
  • Minimum 6 years Business Development experience with a focus on and a proven history of closing new client business.
  • Operations experience in a large multi-unit organization preferred
  • Experience in Early Childhood Education or service industry preferred but not required.
  • A passion for or interest in Early Childhood Education.
  • Excellent customer service and follow-up skills with both internal and external customers.
  • Ability to work in a fast paced environment with frequent interruptions and changing priorities.
  • Strong interpersonal skills and effective verbal and written communication skills.
  • Proven ability to present to large groups and build relationships.
  • Collaborative ability to work with peers across many functionalists within the company.
  • Negotiation skills to seek and close the right deals.
  • Complex problem-solving to create options and solutions.
  • Strong working knowledge of Microsoft Office applications, including Word, Excel, PowerPoint and Project.
  • Up to 30% travel

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