The School Board of Polk County

Job Description

Position Title: Technician, Workers' Compensation

Salary Grade, if non-union: SG15

Pay Grade, if union:

Our Mission:

The mission of Polk County Public Schools is to provide a high quality education for all students.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The

duties are intended to describe the nature and level of work being performed by the employee assigned to the

position. This job description is not meant to be construed as an exhaustive list of all responsibilities, duties,

and skills required of this position. Other duties may be assigned which are not listed. Additionally, when duties and responsibilities of this job change, this job description will be reviewed and updated, subject to

changes and business necessity.

Custom Job Purpose:

This position exists to perform responsible reporting of workers' compensation and risk management administration. This position gathers information, reviews claims, communicates and coordinates

information to third-party administrators (TPA), payroll departments, and legal representatives. Works to

proactively return eligible employees to work in a timely manner.

Essential Functions of this Job

* Prepares and delivers all information to sites referencing risk management issues.

* Maintains tracking system of all workers' compensation claimants.

* Maintains a proactive return to work strategy.

* Coordinates with management at work locations to actively return injured employees to work with accommodations.

* Expedites all legal requests, subpoenas, and correspondence.

* Advises manager or director of all risk management issues through memos, reports, and correspondence.

* Is responsible for accurately preparing wage statements.

* Attends depositions on behalf of the District. * Ensures that all employee records and risk management issues are kept confidential and secured.

* Resolves, in a timely fashion, employee questions and concerns referencing workers' compensation issues.

* Delivers presentations concerning workers' compensation and risk management guidelines to District

employees. * Responds to information requests from third party administrator (TPA) to ensure timely payment of

indemnity benefits and settlement of claims.

* Updates Payroll personnel on employee workers' compensation wage status.

* Ensures time quotas are accurate as they relate to In Line of Duty Days.

FLSA Status: Non-Exempt

Non-Union or Specific Collective Bargaining Agreement: Non-Union

Position Title: Technician, Workers' Compensation

Local Code: 10246

EEO5: 44

Approval Date: 2015-08-11

* Ensures all insurance refund checks are deposited and recorded according to Finance Department

guidelines.

* Creates check requests for payment to outside vendors related to claims administration.

* Communicates and coordinates employee information between TPA and the district's assigned medical

care provider.

* Attends meetings involving case settlement/defense strategy with manager and legal counsel.

* Assists in the preparation of all required reports of the District's risk management program.

* Assists in obtaining documents and information related to claims and/or lawsuits involving the District's

risk management program.

* Works closely with the RN Nurse Case Manager from the TPA regarding claims management.

* Serves as a backup to management at legal proceedings including workers' compensation and liability

mediation hearings.

* Updates website information on risk management, provides site consultations to sites as needed, and

provides training for all site risk management coordinators.

Non-Essential Functions of this Job

Performs other duties as assigned.

Knowledge, Skills and Abilities:

Considerable knowledge of the workers' compensation and risk management guidelines. Proficient in using

multiple computer programs such as Microsoft Word, Excel, and Access. Ability to analyze facts and to

exercise judgment in arriving at valid conclusions. Ability to understand and interpret complex oral and

written instructions. Ability to utilize Enterprise Resource Planning (ERP) systems. Ability to express ideas

clearly and concisely, orally and in writing. Ability to establish and maintain harmonious working

relationships with subordinates and with other departments. Bilingual/biliterate preferred.

Education, Experience and/or Certification/License Requirements

Graduation from an accredited high school or satisfactory completion of the General Education Development

(GED) required. Associate's degree or higher is preferred. Minimum of four years of experience in

insurance, risk management, clerical and/or secretarial capacity; or an equivalent combination of training

and experience. All Lines Adjuster License required. An appointee who does not possess the required

license will be given six months from the date of appointment to obtain the All Lines Adjuster License.

Work Context:

Physical Environment:

Requires sitting and some standing, walking and moving about to coordinate work. Requires face-to-face

discussions and contact with individuals and/or teams. Requires the use of alternative communication

systems, such as electronic mail, telephones and computers. Requires coordination of work tasks to establish

priorities, set goals and meet deadlines. Requires work with both internal and external contacts, and with the

public.

Requires working indoors in environmentally controlled conditions. Requires sitting, standing, and the

ability to lift, carry, move and/or position objects frequently weighing up to 20 pounds, and infrequently

weighing more than 20 pounds. May occasionally require travel to schools and work locations within the

District.

Position Title: Technician, Workers' Compensation

Date Last Revised:

The School Board of Polk County, Florida, prohibits any and all forms of discrimination and harassment based on race, color, sex, religion, national

origin, marital status, age, homelessness, or disability or other basis prohibited by law in any of its programs, services, activities or employment.