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Employee Engagement %26 Communications Consultant

Join National Heritage Academies (NHA) as an Employee Engagement & Communication Consultant. This position will report directly to the Employee Engagement Manager and will be responsible for supporting our People Services team by helping to draft and edit communications directed to employees. Writing must be done in a way that engages the reader and tells a story for why the communication is important and insures alignment across different specialties of People Services. This role will also support the overall engagement and retention of all employees at NHA by being actively involved in implementing engagement and retention strategies through initiatives such as our employee engagement survey, employee recognition site, and employee onboarding.

About Us

NHA is a charter school management company that operates 80 schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA.

In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 350 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run.

Your Role

  • Help prepare communications that will be delivered from the People Services team
  • Write in a compelling and engaging way to capture the attention of readers
  • Consolidate People Services communications into a streamlined approach as to limit the number of unnecessary communications sent
  • Collaborate with People Services Business Partners to increase retention of employees at the service center and schools
  • Support our bi-annual engagement survey including design, data analysis, and communications
  • Assist in managing NHA's recognition and rewards Program
  • Support onboarding through NHA's Employee Welcome Program
  • Respond to suggestions for improvement from employees
  • Support application efforts to help recognize NHA as a great place to be employed
  • Analyze and identify patterns in employee data (i.e. employee surveys, turnover, focus groups, one-on-one interviews) to shape engagement activities, drive action, and maximize impact on employee engagement and satisfaction
  • Promote a positive work environment


Requirements

  • Experience with developing internal employee communications
  • Exceptional written and verbal skills
  • Ability to present and communicate effectively at all employee levels
  • Ability to multi-task and work under pressure to tight deadlines, budgets, and targets with accuracy
  • Ability to successfully manage and implement key projects from start to finish
  • Ability to handle confidential and sensitive information
  • Confident decision maker who can work independently
  • Proven ability to prioritize, meet deadlines, and make best use of limited resources
  • Bachelor's Degree with an emphasis in communications or human resources
  • 2-4 years of experience in an employee communication type role

To learn more about our core values, please click here .

National Heritage Academies is an equal opportunity employer.

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