Family Coordinator

JOB SUMMARY

The Family Coordinator plays a critical role in the Operations team. The Family Coordinator will serve as a point of contact for all families of NHACS. S/He must be personable and able to clearly communicate school policies and the vision and mission of the organization.

REPORTS TO

Chief of Staff

COLLABORATES WITH

All Staff

RESPONSIBILITIES

Family Outreach

• Create systems to allow for fluid communication between families and the school office.
• Analyze trends within schools and proactively assist in developing strategies to address family concerns within the school community. 
• Serve as the communication liaison to various DOE offices on family and community concerns and operational requests. 
• Promote school and community engagement activities and communications, with the goal of promoting student success in the school.
• Represent the school and provide support during family meetings, workshops and school events.
• Gather, analyze and share family and community members’ feedback with the Senior Leadership Team, and work to develop community-based initiatives

Recruitment of Students & Lottery/Enrollment

• Implements the student recruitment plan for upcoming lottery and school year.
• Maintains student enrollment
• Manages the collection of student applications, online and hard copies
• Supports the distribution and collection of enrollment packets to families of admitted students.

• Manage student records verification of incoming students, preparing transcripts for current students, and preparing withdrawal forms for transferring students

Student Information & Health Records

• Manage student records verification of incoming students, and preparing records for transferring students
• Maintains student records in accordance with federal and school-based policies, as well as audit guidelines
• Make updates data via ATS and the in-house student information system
• Ensures both Middle and High Schools has complete and current immunization records for all students
• Vision screen students as mandated by the Department of Health.
• Ensures confidentiality and security of office space, files, and all information pertaining to students, parents, staff, and community

Office Operations

• Organizes, secures, and maintains a pristine office space and environment
• Directs phone calls and guests warmly and professionally
• Translates, and distributes school correspondence including but not limited to: letters, memos, and weekly bulletins  
• Other duties as assigned by the School Leader or Senior Leadership Team

SKILLS AND ABILITIES

• Able to proactively and strategically work to meet short- and long-term community goals. 
• Work and function as part of a team. 
• Build relationships with diverse constituencies.
• Strategic thinking and planning skills.
• Attention to detail.
• Motivated, self-directed team player with a history of success.
• Knowledge of ATS, strongly preferred
• Strong computer skills and ability to input, track and document information in an online database.

DESIRED QUALIFICATIONS

• Two (2) years of coordinating experience, required
• Must be fluent in both English and Spanish
• Experience in school setting is preferred
• High school or equivalent

New Heights Academy Charter School is an equal opportunity employer.