Systems Administrator
- Employer
- Ascend Public Charter Schools
- Location
- Brooklyn, New York
- Salary
- DOE
View more
- Job Category
- Administrator
- Job Type
- Full-Time
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As a member of Ascend's technology team, the systems administrator will play a critical role supporting and administering the organization's applications and infrastructure. Travel between our Brooklyn schools and occasional weekend and/or evening work is required.
The systems administrator is responsible for:
- Executing projects designed by the managing director of technology and supporting in the deployment, configuration, and management of Ascend's physical and virtual server infrastructures as well as core systems
- Working with the MD of technology and team members to develop a scalable strategy for Ascend's infrastructure
- Managing and maintaining of Ascend's voice and data networks including LAN/WAN/WLAN and VoIP systems
- Creating and maintaining documentation around all technologies and technology policies and procedures
- Catering to various sites' audio-visual needs, including testing, set-up, and maintenance
- Installing, maintaining, and troubleshooting all hardware and software issues
- Assisting in the implementation of new technologies
- Assisting and managing day-to-day requests using Zendesk, our support request system
- Communicating proactively with the school staff to research and develop best-practice processes
- Administering and supporting core applications, including Infinite Campus, Citrix ShareFile, IlluminateEd, Office 2013/2016/365, ActivInspire, and Zendesk
- Providing responsive and courteous support to resolve all technology issues
- Providing general application and infrastructure support
- Providing timely and service-oriented support to resolve issues
Staff and Reporting Relationships
The systems administrator reports to Ascend's managing director of technology.
EOE
PI101295577
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