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Part-Time Student Registration Specialist

Employer
Boston Public Schools
Location
Boston, MA, US
Salary
Competitive

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Job Details

Job Title: Part-Time Student Registration Specialist (East Boston Welcome Center)
FTE: 1.0
Job Code: S00354 - Part Time Service Specialist

General Description and Goals:

The Welcome Centers (WCs) are hubs of information, communication and system access for current, incoming and prospective Boston Public School families. Each WC has a set of Specialists who engage with families and the community in school registration facilitation, assistance, outreach, education and advocacy. Specialists serve as advocates, instructors, and facilitators for families and schools in meeting the district's goal of improved student registration with a focus on outstanding customer service. Specialists will work with families to ensure that well-informed school choices are made and that the overall registration process proceeds smoothly and efficiently. Specialists will have knowledge about schools and programs and will be able to assist families with information on bilingual, special, and regular education.

One part-time specialist will be hired for the following satellite location: East Boston Welcome Center, 312 Border St. East Boston

Reports to: Senior Director for Welcome Services, Office of Engagement, with direct supervision from the Satellite Center Director.

Responsibilities:
  1. Follow standard procedures for providing school choice, registration and related services to families
  2. Provide families with accurate information and counsel them about making school choices
  3. Acquire a knowledge base about schools and resources that will support and inform families in the registration process
  4. Maintain appropriate written and computer-based records of all student registration related transactions in the Centers
  5. Work as a team member with the other Welcome Center Specialists
  6. Work collaboratively with members of the department to ensure successful school activities are implemented that maximize support for families
  7. Provide school choice and registration outreach in a variety of settings
  8. Develop a collaborative relationship with area schools, principals and headmasters
  9. Provide information, referral, and follow-up support for inquiries and complaints
  10. Work with other staff at the Welcome Centers during non-peak registration periods to provide services to school, families and the community
  11. Perform other related duties as requested by the Satellite Director and/or Senior Director
Qualifications:

Required:
  1. Ability to work two, eight-hour days each week, year round
  2. Bachelors' Degree or equivalent education or experience
  3. Experience working in an education, parent, community, and/or other similarly based organization
  4. Experience delivering high-quality customer service
  5. Understanding of and empathy for issues facing urban families
  6. Excellent verbal communications skills
  7. Ability to use technology to meet and expand the goals of the Centers
  8. Bilingual with an emphasis on Spanish, Arabic
  9. This position is subject to the City of Boston residency ordinance.
  10. Current authorization to work in the United States - Candidates must have such authorization by their first day of employment
Preferred:
  • Ability to work effectively with second language constituencies
  • Experience engaging parents, families and community members in an educational, parent, community, and/or similar organization

Terms: Hourly, City of Boston Residency Required, 16-hour work week, to include occasional evenings or Saturdays; hours may expand as needed to include staff meetings or special activities.

The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.

Company

As the birthplace of public education in this nation, the Boston Public Schools is committed to transforming the lives of all children through exemplary teaching in a world-class system of innovative, welcoming schools. We partner with the community, families, and students to develop in every learner the knowledge, skill, and character to excel in college, career, and life.

Company info
Telephone
(617) 635-1550
Location
2300 Washington Street
Roxbury
MA
02119
United States

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