Skip to main content

This job has expired

Director of Operations

Employer
New Heights Academy Charter School
Location
New York City, New York
Salary
Up to $100,000 per year

PRIMARY FUNCTION

The Director of Operations is responsible for providing vision, support, and direction to over operations and facilities team.

REPORTS TO

Executive Director

PIMARY RESPONSIBILITIES

Management & Leadership

  • Oversee a staff of 10, i.e. 1 Facility and Maintenance Associates, 4 Security staff, 3 IT staff, 1 Food Service Supervisor, 1 Operations Supervisor, providing timely planning goals for programs, schedules and routines, reports, and execution of projects as assigned.
  • Leading, coaching, managing, and developing the operations team that builds sustainability rooted in data and evidence.
  • Actively serve on the school’s Senior Leadership Team and work productively with the team to address concerns and solve problems efficiently.
  • Clearly articulating organizational priorities, policies, and plans that operate smoothly to support instruction and school culture in formed by data and evidence.
  • Proactively driving innovation, trying new approaches, and tackling problems from many angles and with creative solutions by accepting constructive feedback with thoughtful consideration and appropriate response.
  • Identifying and spreading best practices and innovations that leads to great outcomes and trust within the department by completing projects precisely, effectively and timely.
  • Oversee and ensure the proper procedures, schedules, routines and means for operation and maintenance of the school; by managing the facilities/operations department and third-party contracts for maintenance, and security.
  • Developing and having a clear vision to goals with effective plans to implement those goals.
  • Utilizing the appropriate staff members in shared decision-making and communicates decisions to appropriate parties in a timely manner.
  • Investigates circumstances of employee on-the-job injuries; prepares required documentation; and reports safety hazards to Executive Director.
  • Recruit, interview, train, and monitor all Operations and Maintenance staff.
  • Perform annual evaluations for Operations and Maintenance staff.
  • Articulates NHACS mission and vision statement and models the PRIDE pillars for community members.
  • Develops and maintains constructive relationships with others and manages disagreements effectively.
  • Keeps Executive Director and other stakeholders well-informed of significant challenges or issues in area of control.

Budget & Finance 

  • Work with the school Executive Director and Chief Financial Officer to develop annual and five-year budgets that are adequate for the school's needs, including preparation of periodic budget forecasts.
  • Maintain accurate records of all financial transactions and submit them to the Finance department for processing.
  • Participate in monthly meetings to review/account for budget variances.
  • Ensure adherence to school’s operations policy and procedures; participate/assist in annual financial audit process by providing documentation as needed to auditors.
  • Approved/Deny purchasing process by staff placing orders with vendors, tracking delivery and maintaining inventory.

Technology

  • Identifies, analyzes and resolves problems using IT problem solving techniques
  • Works with Instructional Leadership team to develop and update technology plan
  • Keeps up-to-date technology equipment /programs and insures all technology materials are operational and properly maintained.
  • Evaluate effectiveness of all hardware and software in collaboration with IT for classroom and administrative offices.
  • Develop training policies, programs, and schedule for new veteran staff based on needs for IT.
  • Manage the relationship with outsourced IT vendors to ensure that technology infrastructure supports the operational and academic functions in the Network; 
  • Reviewing reports of IT functionally to ascertain needs and associated costs.
  • Maintains, evaluates, updates and documents network infrastructure with fidelity.

School Operations 

  • Generally insures that the physical plant is thoroughly cleaned daily, is fully stocked with necessary supplies, and is up to NY State code.
  • Manage relationships and negotiate services and contracts as it relates to food service, security, facilities, etc.
  • Maintains ongoing inventory of school resources.
  • Builds cafeteria culture that supports students in meeting behavioral expectations.
  • Creates effective routines for school aides as it relates to duty schedules.
  • Keeps accurate and up to date records of students receiving Free and Reduced Price Lunch and manages federal school food reimbursement.
  • Effectively manages human, material, and financial resources to insure appropriate food service for all and to comply with legal mandates.
  • Aggressively monitor and maintain usage and cost data for operations related activities and make recommendations for improvement.
  • Manage contracted services. Evaluate and renegotiate contracts with all vendors and service providers on an annual basis.
  • Organize and manage the school’s system for purchasing goods and services by recommending facility updates and improvements needed.
  • Develops, implements, coordinate school safety plan to ensure successful training of all stakeholders in execution of the plan.
  • Develops, implements, and monitors work practices systems and methods that are effective, efficient and consistent with school policy and state mandates.
  • Supervises requisitions, receives and distributes classroom, office and work room materials.
  • Each year, prepare the school for start-up/new school year by ordering furniture, equipment, and classroom supplies as well as ensuring that school services (i.e., food services) are lined up and ready for action 

Safety & Compliance

  • Ensure school compliance with health and safety laws, food service permits, etc.
  • Serve as a liaison to the NYC Police Department.
  • Direct the deployment of safety and law enforcement personnel to manage routine operations and emergency situations.
  • Ensures health and safety standards in the cafeteria.
  • Responding to safety emergencies and threats in a timely manner.
  • Ensures regular maintenance and upgrades to school security system, facility, intruder alarms, and fire alarms; and other safety systems.
  • Collaborate with school leaders, to develop appropriate policies and procedures for student discipline and safety.  
  • Fire Drills and Lock Downs are completed in a timely manner.
  • Assist front office with student records and ensure that we are in compliance with required mandates.
  • Ensure operational compliance with policies, procedures and regulations for the following entities: federal, state, and district governmental agencies and tax authorities

SKILLS AND ABILITIES

  • Well organized with good verbal, written, and interpersonal skills
  • Work effectively with staff, students, and public
  • Work autonomously within school established guidelines and policies
  • Able to adapt in the face of ambiguity, shifting priorities and rapid change.
  • Able to articulate proper messages sent to all stakeholders, in the form of discussions, reports, letter or email correspondence, etc.
  • Organize tasks, set priorities, meet deadlines, and manage multiple tasks
  • Demonstrate good judgment and good problem-solving skills
  • Respond appropriately to evaluation and changes in the work setting
  • Takes responsibility for and participates in a meaningful and continuous process of professional development that results in enhanced job performance.
  • Works in a collegial and collaborative manner with the community to promote and support that mission and vision of NHACS.
  • Able to professionally and openly confront students and peer negative attitudes and affirms positive attitude.

DESIRED QUALIFICATIONS

  • Bachelor’s Degree; Master Degree preferred
  • Prior experience with school operations
  • Excellent oral and written communication skills
  • Good working knowledge of computer skills (Microsoft Suite 2016, word processing, databases, internet, etc.)
  • Comfort level with financial oversight and budgetary tracking to support strategic growth 
  • Experience managing cross-functional teams to develop and implement systems and processes to increase the effectiveness and efficiency of a growing organization 
  • Willingness to work autonomously, collaboratively, and/or under the direction of senior staff, as needed 
  • Acute attention to detail coupled with the ability to think and act strategically 
  • Flexible and able to multi-task; can work within an fast-moving environment, while also driving toward clarity and solutions 
  • Demonstrated resourcefulness in setting priorities and guiding investment in people and systems 
  • Willingness to learn and grow professionally
  • Outstanding supervisory and organizational skills

New Heights Academy Charter School is an equal opportunity employer.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert