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Technology Assistant - Horning

Waukesha School District
Waukesha, WI, US

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Job Details

Horning Middle School is hiring a Technology Assistant.

The Technology Assistant will assist the Library Media Specialist/Information Technology Coordinator in:
• Helping students and staff select, locate and use media and electronic resources
• Gathering resources as requested by staff
• Advocating for the use of online databases and other resources provided by the district
• Being knowledgeable about the school curriculum to better assist students and staff
• Having an interest in technology and advocating for its use by students and staff
• Assisting students and teachers with electronic devices and peripherals including iPads, iMacs, Apple TV's, SMART Boards, Printers, Chromebooks, Desktop PC's, etc.
• Troubleshooting problems with and answer questions about these electronic devices and peripherals
• Following school/district procedures when handling broken and damaged iPads
• Being familiar with and have the ability to answer questions about: Gmail, Google Docs, iPad apps, and other software programs
• Learning as new technology evolves
• Helping with troubleshooting network and wireless problems
• Assisting in the library as needed
• Managing various devices and help with the supervision of students in the drop-in lab
• Communicating effectively with staff and students
Clerical duties performed by the Technology Assistant will include:
• Maintain an organizational system for circulation of technological materials and equipment
• Submitting "IT Helpdesk" tickets for devices in need of repair
• Provide troubleshooting support for computer, device and equipment
• Other clerical duties and projects as assigned by supervisor


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