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Middle School Operations Coordinator

VOICE Charter School
Astoria, New York

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Job Category
Product, Services & Policy, Operations
Grade Level
Middle School
Job Type

Middle School Coordinator


VOICE Charter School ( is an elementary and middle school located in Long Island City, Queens that serves about 650 students across grades K-8.  We are located just minutes from Manhattan (two stops outside of Manhattan on the F, N, and W train lines) and Long Island City’s growing waterfront district, thriving arts community, and rapid residential growth. We are looking to identify extraordinary educators and administrators committed to urban education who wish to join a dynamic professional learning community.


Our mission is to create a safe and healthy learning environment that will nurture, motivate and challenge all of our children to achieve the highest level of academic excellence and to develop into mindful, responsible, contributing participants in their education, their community and the diverse society in which we live.


What makes VOICE different?


At VOICE, it’s not just about the music. It’s about the people. It’s about what you can be. It’s about using your passion. It’s about relationships. It’s about having the opportunity to choose. It’s about caring enough. It’s about each individual child and adult.


We believe in efficacy. At the core of our academic culture is the idea that all students are capable of doing well in any discipline. At VOICE, all students will learn – being smart is not something that you are, it is something you become.  At VOICE, you will be pushed to become more.


We support and develop the effectiveness of our teachers. We believe that teachers need time to collaborate to build their practice, so we provide our team with over two hours of planning time a day as well as additional days for collaborative thought partnership and planning during the school year. 


We promote participation in music and the arts. As music and art help develop problem solving and critical thinking skills and open children's imaginations, all VOICE students participate in and learn from daily activities in the arts including rigorous choral training. We design our arts-integrated curriculum to bring joy and wonder to the lives of our children, providing them with the skills necessary to forge their own path.


All Staff at VOICE:

  • Love and nurture all of our students as they become deeply caring and responsible individuals;
  • Take personal responsibility and work collaboratively to ensure that all students achieve and grow, understanding that the performance and progress of our students is directly under our control;
  • Ask questions and empower students to exercise curiosity and wonder about the world around them;
  • Hold themselves to the highest standards;
  • Push and support themselves, their students, and their colleagues;
  • Proactively seek and incorporate feedback;
  • Help each individual child gain the opportunity to choose what his or her future will be.



Position Responsibilities:

The Middle School Coordinator is responsible for supporting instructional needs and planning for the school. The Middle School Coordinator also supports the non-instructional operations and communications at the school, working directly with the school operations team to help maintain a friendly, safe, and professional school environment.


Major Responsibilities


Middle School Programming

  • Creates and implements the logistical procedures to facilitate school events for internal and external participants, including students, faculty, and parents

  • Plays an integral role in planning, communicating, and executing off-site student trips, in-school assemblies and family academic events in close collaboration with Deans and teachers

  • Works closely with the Middle School (MS) Operations Manager, MS teachers, and colleagues to plan, implement and ensure the logistical success of one-time and recurring internal school events, including but not limited to in-house professional development sessions, student assemblies, and visitors

  • Works with staff to develop and execute programs to serve the needs of VOICE, including after school programs

  • Works with central Operations Manager to recruit new students

  • Initiates and develops relationships with potential external educational community partners and visitors

Parent Communications

  • Creates and distributes high quality, effective parent communications, including weekly newsletters, recorded calls, calendars, and flyers

  • Serves as the staff advisor on the Parent Association executive board

  • Supports the Parent Association in planning and coordinating events, meetings, and communications with families and staff

Team Support and Management

  • Assists with office reception activities such as answering phone calls, faxes, electronic communication, sorting mail, and greeting visitors

  • Supports the drafting and distribution of internal staff-wide communications

  • Maintains positive relationships with vendors and building teams such as Custodians, School Food, and

    School Safety

  • Supports and assists the team with any other administrative activities and projects that may arise

    related to School Operations

  • Performs additional tasks as needed in support of other departments

  • Supports the management of assistants and temporary staff by delegating tasks and providing feedback

  • Works closely with the Elementary School Operations Team and Middle School Operations Team to

    ensure smooth coordination of scheduling functions

  • Serves as back-up scheduler

Position Qualifications:


Behavioral Qualifications

  • Unwavering commitment to VOICE mission, vision, and values
  • Models high standards of integrity, trust, openness, and respect for others
  • Demonstrates integrity by honoring commitments and promises
  • Operates and follows through on assigned tasks and projects under specific time constraints and by specified deadlines
  • Is productive and carries fair share of the workload; focuses on quality and expends the necessary time and effort to achieve goals
  • Seeks to understand and meet and/or exceed the needs and expectations of customers and clients; treats customers and clients with respect
  • Builds and maintains excellent positive relationships with and between team members
  • Recognizes the constructive value of and embraces feedback
  • Responds and adapts to developing challenges and obstacles when under pressure calmly and logically to develop working solutions in a timely manner
  • Identifies and seeks to resolve and prevent problems
  • Approaches new challenges as opportunities to improve skills and abilities, seeking advice and feedback to constantly improve
  • Seeks opportunities for personal and professional learning

Skills and Knowledge

  • Exercises discretion regarding sensitive personal and legal information
  • Effectively prioritizes tasks in order to meet deadlines
  • Responds to requests in a professional manner, even in difficult circumstances; provides accurate and timely service
  • Works effectively and cooperatively with others to achieve goals
  • Writes clearly and concisely; listens attentively to others and responds appropriately; takes into account the audience and nature of the information
  • Verbally articulates progress against tasks clearly and concisely; communicates ideas, suggestions and concerns as well as outcomes and progress throughout the course of a task or project
  • Regularly applies feedback and training outcomes to the work to grow continuously in and add value to the role
  • Ensures that all problems encountered are addressed at the appropriate level and communicates all relevant information on a timely basis with accuracy and completeness
  • Manages up and laterally by proactively providing supervisors and clients support and solutions to move work and projects forward
  • Delegates tasks clearly and concisely, holding others accountable to deadlines and outcomes
  • Identifies and seeks to resolve and prevent conflicts with team members
  • Monitors workloads and provides feedback
  • Demonstrates proficiency in Microsoft Office Suite and Google Drive applications
  • Familiarity with office operations and event planning 

Educational Background and Work Experience

  • High School Diploma or equivalent required.
  • Bachelor’s degree from an accredited college or university preferred.
  • 1-2 years of experience working in an office environment
  • Clear understanding of office organization
  • 1-2 years of increasing responsibility tied to events and/or operations
  • 1-2 years of experience working in a nonprofit organization or school preferred
  • Experience managing multiple large projects preferred
  • Bilingual in Spanish preferred

Compensation and Benefits: Compensation is competitive and based on experience.  We offer a comprehensive benefits package, including participation in the TransitChek program and partial reimbursement for monthly commuting expenses, gym reimbursement, cultural enrichment reimbursements and many opportunities to get to know your VOICE colleagues!



VOICE Charter School is an Equal Opportunity Employer. In its employment decisions, VOICE does not discriminate on the basis of an applicant or employee’s race, color, religion, sex, gender, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, unemployment status, or any other status protected by law.

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