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Computer Technician 1

Employer
Hamilton County Department of Education
Location
Chattanooga, TN, United States
Salary
Competitive

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Job Details

Overview

Hamilton County Schools, located in Chattanooga, TN, is working to ensure that all students thrive and experience a future without limits. We are committed to excellence for every student and are seeking outstanding leaders, teachers, support staff, and district employees who desire to make a difference in the lives of students. With nearly 75 schools, we are confident that you can find your place in Hamilton County.

Learn more about working for Hamilton County Schools at careers.hcde.org and get to know us and our strategic plan, Opportunity 2030.

The purpose of this job is to provide technical support in a team environment with continual supervision involving installation, maintenance, troubleshooting and user training for district computer systems, including hardware, software and peripheral equipment. This position is an entry level position.

Responsibilities

Employees in this position work under the direction of a team leader to learn HCDE procedures for providing support to the schools. Work will be continually monitored with frequent guidance provided by the team leader.
  • Acts in a professional, respectful, and welcoming manner at all times.
  • Creates a customer-focused climate and provides quality services and support to schools and other stakeholders.
  • Complies with applicable district, state, and federal codes, laws, rules, regulations, standards, policies, and procedures.
  • Installs and sets up computer systems, peripherals and software.
  • Delivers, moves and/or sets up equipment in schools/departments.
  • Installs computer hardware, printers, sound card, routers, surge protectors, or other components.
  • Troubleshoots, analyzes, diagnoses and works to resolve/repair problems involving hardware, software, peripheral or network problems.
  • Monitors/tests equipment operations.
  • Identifies data errors, line failures, communication interruptions and equipment malfunctions; initiates appropriate action to correct errors, recover data and obtain maintenance.
  • Follows established procedures to ensure assigned areas and/or work areas are safe.
  • Works collaboratively with administrators, faculty, and staff.
  • Attends work regularly and arrives to work on time.
  • Maintains confidentiality.
  • Adheres to the Teacher Code of Ethics.
  • Picks up damage/malfunctioning equipment and coordinates shipment to manufacturer as appropriate.
  • Researches cost of repairs or replacement of computers, peripherals or components.
  • Assists in inventory/asset management.
  • May assist with helpdesk calls.
  • Performs other duties and responsibilities as necessary or as assigned.

Qualifications

Knowledge/Education/Experience:
  • High school diploma or GED supplemented by vocational/technical training in computer hardware/software operations required.
  • One (1) year previous experience and/or training involving computer hardware maintenance preferred.
  • Basic working knowledge of and experience with Microsoft and Apple preferred.
  • Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

Skills/Qualifications:
  • Operates a motor vehicle to conduct site visits, perform repair/maintenance work, pick up or deliver computer components, or perform other work activities.
  • Must possess and maintain a valid Tennessee driver's license.
  • Demonstrates sufficient manual dexterity to operate machinery, equipment, and tools.


Compensation:
Salary is based on a combination of relevant education and experience.
Grade D
Salary Scale

Company

Hamilton County Schools, located in beautiful Chattanooga, TN, is hiring, supporting, and retaining outstanding top teaching talent. We are the fastest improved district in Tennessee and have a goal to become the best. With nearly 80 schools located in urban, rural, and suburban communities, we are confident that you can find your place in Hamilton County.

Why Join our Team?  

New Teacher Support: With our progressive three-year induction program for new teachers, you will have the following supports: 

  • New Teacher Academy 
  • First Year Mentor & Supportive Professional Development 
  • Whole-Teacher/Well-Teacher (wellness & mindfulness training) 

Leadership Opportunities: Grow your career with Hamilton County Schools, no matter your professional goals: 

  • Train to become a mentor teacher or professional development presenter
  • Obtain your National Board Certification and get a $4,000 salary increase 
  • Apply for leadership pipeline programs for instructional coaching or administration 
  • Be a part of innovative programs that are unique to Hamilton County like Teacherpreneur and STEM Fellows
  • Travel the world as a Fund for Teachers recipient

Experience all Chattanooga has to offer:

  • Chattanooga has a metro area of 500,000 people - not too big and not too small - and under two hours from Nashville, Atlanta, Knoxville, and Birmingham
  • Award-winning city for outdoor activities, music, art and culture
  • 25 + local music, art, and food festivals every year

We are seeking teaching candidates who are:

  • Committed to high academic achievement and high expectations for all students
  • Able to be a positive team-player and communicate effectively with colleagues, supervisors, students, and families
  • Open to being coached and receiving feedback in order to advance learning and growth for students
  • Experienced in high-need or Title-I School settings. Experience with English Language Learners is a plus.
  • Professionals with high personal standards and integrity

Compensation & Total Rewards 

  • Competitive salary range commensurate with experience
  • Comprehensive benefits package includes multiple health insurance options, vision, dental reimbursement, short and long-term disability, life insurance, on-site clinics, and a wellness program 
  • Childcare for Hamilton County teachers available in multiple schools 
  • Competitive retirement plans through Tennessee Consolidated Retirement System, including a hybrid 401k and pension plan. In 2018, TCRS was ranked in the top four best funded State Pension plans by the Pew Charitable Trust. 

About Hamilton County Schools

 Hamilton County Schools, located in beautiful Chattanooga, TN, is the fastest improving district in the state of Tennessee. We believe in success for all students and are dedicated to helping all students succeed to their highest potential.  With nearly 80 schools located in urban, rural, and suburban communities, we are confident that you can find your place in Hamilton County.

Who we serve: Hamilton County Schools serves over 42,000 students across our diverse county in urban, rural and suburban communities. Our families speak 125 languages and approximately 8.5% of our students are English language learners.

Our results: The state of Tennessee has recognized Hamilton County as an “Advancing” school district.

A few of our recent achievements include:

  • #2 out of 146 districts in the state of Tennessee for student growth and a Level 5 district for 2018-2019
  • 45 Level 5 schools and 32 reward schools
  • 16 Volkswagen E-Labs - the highest concentration of fabrication labs of any district in the US or abroad
  • Milken Award winning teacher; State Principal of the Year (2017)
  • 13 High Schools with over 18 Future Ready Institutes
Company info
Website
Telephone
4234987048
Location
3074 Hickory Valley Road
Chattanooga
TN
37421
US

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