Student Services Coordinator

Accel Schools
Tampa, FL, US

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The Virtual Student Services Coordinator works with the members of the administrative team to implement the school's academic and engagement programs. The Student Services Coordinator provides proactive leadership to engage all stakeholders in the delivery of programs and services to support the students' academic achievement, personal and social development and understands and responds to the challenges of a diverse student population. The Student Services Coordinator leads engagement interventions, family and student support and onboarding efforts, school-wide positive and proactive behavioral programming.

* Florida residence preferred *

  • Oversees creation and implementation of student onboarding and orientation plans
  • Creates and implements identification and intervention plans for non-engaged students
  • Creates and delivers professional development for staff on student onboarding, social emotional well-being, and engagement
  • Develops methods to use of data to determine and respond to student needs
  • Carries a reduced caseload of students needing intervention plans and/or wrap around supports
  • Serve as the primary point of contact for school administration in developing plans to address barriers to full achievement of attendance, academic, and behavioral goals
  • In collaboration with the administrative team creates and implements school wide positive behavior programming
  • Facilitates identification of student barriers to learning and connection to appropriate services and resources
  • Works collaboratively with Accel national team members on program creation, implementation, and measurement
  • Collaborates closely with school principal to craft student supports and programs that will promote desired student academic outcomes
  • Designs and implements proactive community outreach and communication efforts
  • Creates forms and processes to support implementation of Student Code of Conduct
  • Documents disciplinary actions per established process and maintains all disciplinary data as required for state reporting purposes
  • Supports principal in responding to disciplinary situations in collaboration with appropriate stakeholders (administrators, school staff, students, families)
  • May supervise 1-3 student services personnel
  • Master's Degree in Education or Social Services
  • 5+ years of experience in the K-12 educational setting
  • Proficiency in Microsoft Office and Google Suite Products
  • Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality.
  • Demonstrates a reliable, dependable, and trustworthy work ethic
  • Ability to manage difficult or emotional client situations
  • Ability to make sound judgments after all available information has been gathered or communicated
  • Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare
  • Demonstrated leadership and management ability
  • Excellent written and oral communication skills
  • Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently.
  • Customer service oriented
  • Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members
  • Prior administrative assistance experience preferred
  • Prior experience working in a school setting preferred
  • Ability to work independently and contribute to a team
  • Understanding and ability to manage confidential information
  • Ability to lift 25 lbs.
  • Ability to pass federal and state criminal background checks

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, Bonafide occupational qualification exists.

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