Pennsylvania, Operations Support Specialist, Immediate Hire

Stride Inc. - K12 Inc.
Pennsylvania, US

  • About us
  • K12 Produces Results
  • thinkTANK12

Get to know Insight Pennsylvania Cyber Charter School (ISPA)!

  • Insight Pennsylvania Cyber Charter School
  • Behind the scenes
  • A Day in the life

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.

Passionate Educators are needed at the Stride K12 partner school, Insight Pennsylvania Cyber Charter School We want you to be a part of our talented team!

The mission of Insight Pennsylvania Cyber Charter School is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

The School Operations Support Specialist performs and/or supports various aspects of school operations with an emphasis on internet reimbursement and hot spots.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Manages the internet reimbursement process from start to finish.
  • Manages hot spots for families experiencing financial hardship or homelessness.
  • Reconciles and communicates with third party vendors regarding hot spot billing and disbursement.
  • Collaborates with the Academics and Student Support Services departments on various projects.
  • Supports data and logistics of major school events, such as Enrollment, Semester End Transition, Year End Transition, and State Testing.
  • Assists with a wide variety of teacher, personnel, and family/student support issues.
  • Works with office and administrative staff to ensure the school complies with and meets all audit requirements.
  • Assists with requesting and filing student records as needed.
  • Communicates with other school districts related to student enrollments and withdrawals.

Supervisory Responsibilities: This position has no regular supervisory responsibilities.

Minimum Required Qualifications:
  • High School Diploma AND
  • Four (4) years of relevant work experience OR
  • Equivalent combination of education and experience

Minimum Required Skill Set:
  • Great organizational and time management skills
  • Strong written and verbal communication skills
  • Strong technology skills
  • Experience using search engines (internet) for research projects
  • Experience using a student information system and/or other type of database
  • Proficient in MS Excel, MSWord, and Outlook
  • Ability to pass required PDE background check for school-based employees

Preferred Qualifications: Bachelor's degree

Certificates and Licenses: None required.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position is virtual, but will require some time in the office. The team reports to the office monthly, and as needed for special projects and professional development.
  • This position is not a temporary position; the 12 Month refers to the category of employee, not the length of employment. In the education industry sector, employees are typically either 12-Month or School Year (ex. teacher).
  • This position will include limited travel and will include limited overnight travel. This is estimated to be less than 20% of the time. Travel will be required for community events, PD and state testing.

Job Performance Requirements: The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
  • Ability to sit and stand for extended periods of time.
  • Ability to exhibit mental dexterity to "dial" a telephone, to enter data into a computer, to read a
    computer screen and printed material, to hear and understand speech at normal office/workplace levels, and on the telephone, and to speak in audible tones so that others may understand clearly in the workplace and on the telephone.
  • Ability to physically lift up to 10 pounds.
  • Ability to read, analyze, and interpret workplace documents, technical procedures, research studies, and governmental regulations.
  • Ability to write reports with clarity.
  • Ability to interface diplomatically with all members of the school community - administrators,
    teachers, parents, students, Board members, support staff, colleagues, and outside professional
  • Ability to coordinate and use technology for a variety of workplace purposes and communications.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
  • We anticipate the salary range to be $26,104.00 to $68,361.27 Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

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