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Quality Specialist, Virtual

Stride Inc. - K12 Inc.
Virginia, US
Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.

The Quality Specialist (QS) is responsible for conducting research related to state teacher certification requirements. The QS manages information databases, ensuring the appropriate certification records are maintained for the teaching population and appropriate course assignments are made. The QS researches, organizes, monitors and distributes information for to ensure quality staffing and compliance with state laws. The QS also organizes and participates in the hiring and onboarding process.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • Serves as the primary subject matter expert for State Department of Education certification and compliance laws and regulations
  • Research certification laws and requirements
  • Proposes plans and collaborates with Leadership, Compliance, and Legal teams to make decisions that impact instructional implementation and staffing
  • Consultants with Sales team by providing a prognosis on ability to support potential new clients and/or offering solutions to meet client needs
  • Supports and notifies Partner Solutions Manager of changes due to workforce management and/or compliance
  • Manages and ensures accuracy of Course Management Database, Teacher Certification Management System, and Learning Management Systems
  • Determines appropriate placement of all teachers to ensure individual courses are assigned to properly certified teachers, according to state laws
  • Determines when it is appropriate to extend sections or transfer students into new sections per request.
  • Manages teacher cross-certification, identifying business needs, state requirements and potential candidates
  • Determines staffing needs and FTE adjustments based off state laws and regulations, enrollment trends, and potential new clients
  • Creates and manages requisitions, serves as point of contact for recruitment of all teachers, facilitates digital interviews, and determines new hire placement
  • Ensures certification submissions meet requirements for all new hires and re-certifications (e.g. legal evidence of cert, validation of cert type for subject, in good standing and current)
  • Actively participates in training and professional development
  • Collaborates with team to identify teachers of the month
  • Identifies teacher availability for short- and long-term projects, special assignments, etc.
  • Other duties as assigned

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

  • Bachelor's Degree
  • Three (3) years of experience in education

Certificates and Licenses: Valid teaching certificate.

  • Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, etc.); Web proficiency
  • Ability to clear required background check
  • Ability to renew teaching certificate
  • Knowledge of company's instructional platforms, course catalog, Instructional Services Team Teacher Guidelines, and Sharepoint
  • Experience with database management

  • Experience using Salesforce

  • Master degree in an education related field

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position is virtual and open to residents of the 50 states and D.C.

Compensation and Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
  • We anticipate the salary range to be $37,000 to $74,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.


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