Assistant Director, Service Desk

Employer
Broward County Public Schools
Location
Fort Lauderdale, FL, US
Salary
Competitive
Position Type:
Administration, District/Information & Technology

  • Date Posted:
    3/17/2023


  • Location:
    TECHNICAL SUPPORT SERVICES


  • Closing Date:
    04/06/2023


  • Salary Range: $74,407 - $128,733

    Areas of Responsibility and preferred qualifications will include:

    Provide assistance to medically complex students, and students with chronic health conditions.
    • Provide strategic and operational leadership of all functions within the desktop services platform, including end user
      computing, audio visual, technology specifications and service management.
    • Manage a team of internal professionals and external service providers that are responsible for consistent operational
      support and technical functionality.
    • Coordinate and manage all relevant stakeholders, including the support desk team, customers, and other teams that are
      involved in service desk operations.
    • Oversee the development of procedures, guidelines, and protocols for the use of hardware and software
      solutions.
    *Re-advertisement: Previous candidates are no longer under consideration and must re-apply.

    Be Advised: All Applications Are Subject To Florida Public Records Law.

    For more information on this position, please read the full description document.

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