Technology Service Manager - Infrastructure Services

Saint Paul Public Schools
St. Paul, MN, US

View more

SPPS is looking for an Infrastructure Services Manager for our Infrastructure Team. The Infrastructure Services Manager is the primary contact for daily management of both Infrastructure Operations. We are looking for a well-rounded technical manager that has experience with such technology as Hyper-V, Flash Storage, Active Directory, O365, Google Workspace, Firewalls, Cisco Technology, Mobile Device Management, DELL, Apple, Email Gateways and Endpoint Protection. We support diversity and inclusion. Come work with us!

Minimum Qualifications:

Bachelor's degree in computer science, management information systems, business or public administration or a related field, four years experience in technology related services or project management, and two years in a supervisory or management position.

  • Develop technical implementation plans and documentation and manage technical projects.
  • Provides leadership for technical staff as assigned.
  • Facilitate meetings and user groups, such as meetings with building technology liaisons, computer lab managers, and other district staff as appropriate.
  • Conduct needs assessment, design and or facilitate training for district technicians, building technology liaisons and other staff providing technology support for instruction or operations.
  • Identify opportunities for providing technology services to buildings and departments.
  • Assist in establishing district wide hardware and software standards, security policies and procedures.
  • Assist Network/Information Systems Administrator in the development, monitoring, and maintenance of backup and recovery procedures.
  • Document technical processes and procedures as required.
  • Conduct technology audits for schools and programs as needed.
  • Assist with federal and state e-rate related applications and technology planning.
  • Assist schools and programs with problem solving, identification of hardware and software solutions and other appropriate resources.
  • Perform other related duties as assigned.

Knowledge, Skills and Abilities
  • Considerable knowledge of technical training techniques.
  • Considerable knowledge of developing and conducting a needs analysis.
  • Considerable knowledge of applicable computer software including Microsoft Office and familiarity with enterprise systems in human resources, finance, student records or related fields.
  • Considerable ability to plan and implement projects.
  • Considerable ability to assist buildings with problem solving and identifying appropriate application of technology.
  • Considerable ability to provide software support and/or development.
  • Considerable ability to communicate technical information to non-technical audiences.

Pay,Benefits, & Work Schedule
This is a 12 month position working 40 hours per week.

Salary and benefits are in accordance with SPSO negotiated labor agreement. The labor agreement and salary schedule can be found at The minimum rate of pay for this position is $76,674 annually.

Benefits are available to new employees after 30 days of active employment. Benefits include medical insurance, life insurance, sick leave, pension plan, tax-free retirement account, and flexible spending account. Some employee groups also receive vacation, dental insurance and disability insurance. A benefits summary is available at

How to Apply
To be considered further, please apply for this position and attach a resume and cover letter to your online application.

The Human Resource Department will review your application materials and contact you regarding the next steps.

To attach additional documents to your online application, click on the "Additional Attachments" link from the applicant homepage and upload your documents as attachments. Valid file extensions for attaching a document include .doc, .txt, .rtf, and .pdf.

This posting will close on April 7th, 2023.

Other Information
Transcript - Unofficial transcripts are accepted at the time of hire. You must submit official transcripts within 30 days of your start date. Formal credential evaluation is required for post-secondary education completed outside of the United States.

Veteran's Preference - If you are an eligible veteran applying for a job where veteran's preference applies and wish to claim Veterans Preference you must submit a legible copy of your DD214 to the Human Resource Department with your employment application. If your claim is approved, five or ten additional points will be added to your final passing score.

Criminal Background Investigation and Reference Checks - Reference checks and a criminal background investigation will be completed as a condition of hire for all new employees and for former employees who have not been employed by the District for more than six months.

Essential Functions
Essential functions are job duties that the individual holding the position must be able to perform unaided or with the assistance of a reasonable accommodation through the Americans with Disability Act (ADA) and the Americans with Disability Amendments Act (ADAAA). The essential functions are typical duties as outlined under Responsibilities.

Regular and reliable attendance.

May be exposed to various cleaning products.

Equal Employment Opportunity
Saint Paul Public Schools is an equal opportunity employer and supports an inclusive workplace environment.

Equity Statement
SPPS is committed to an equitable workforce where all employees represent this commitment through equitable practices in their job position.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert