Family Services Specialist II.

Henrico County Public Schools
Henrico, VA, US
You need to sign in or create an account to save a job.

Job Details

Job Title

Family Services Specialist II.


Henrico, VA, US

Organization Name

County of Henrico Department of Social Services

About Us

Henrico County, a progressive employer of choice, provides job seekers with the promise of fair and competitive compensation; a close-knit atmosphere with low employee turnover; and a benefits package that helps secure financial stability.
Established in 1611, Henrico County has deep historical roots. Henrico County borders the City of Richmond to the west, north and east and constitutes approximately a third of the Richmond metropolitan areas. Henrico County is among the top-rated counties in the nation and was one of the first localities to adopt the County Manager Form of Government. Citizens of Henrico County are represented by an elected Board of Supervisors representing five magisterial districts.
Henrico County General Government currently has more than 30 agencies. Department Heads are appointed by the County Manager, with the exception of the elected constitutional officers. Henrico County is an equal opportunity employer and, when you join us, you will be surrounded by fellow associates who come from all walks of life, all types of cultural backgrounds and all ages.

General Statement of Duties

Closing Date: This position closes on Monday, February 13, 2023.

Performs casework duties under general supervision; does related work as required.

Essential Duties

Conduct home visits with health department staff to complete long-term care screenings by interviewing adults to determine eligibility for services, and complete all necessary documentation for case approvals and appeals; review initial screening requests to determine appropriate screening process; coordinate with the human services program staff and other partners to assure that their processes are complete and customers can be served as determined by the screening process; participate in team meetings to address the screening process.
Assist customers with the Medicaid application process by helping them fill out applications, sending out verification checklists, and collecting verifications for the Medicaid determination. Follow-up after a screening is approved for services to assure they are put in place. Regular coordination with human services professionals internally and across agencies to complete the screening process and assist with services implementation. Be knowledgeable about agency and community programs to provide referrals to both internal and external customers.
Ability to search automated systems for customer information, and enter screenings information into applicable state database timely. Complete all case documentation and case records in accordance with State and local policies and procedures, including all appropriate and required state and local forms; submit forms to meet deadlines; verify and document all service provision data; initiate needed correspondence with all appropriate parties in a timely manner. Complete and maintain accurate case records; keep filing current and records organized.
Participate in community, agency and division committees and task forces as needed for specific projects, or for ongoing functions.
Mandated participation on a Henrico County Shelter Team with assignments as designated by the Emergency Operations Center and county leadership. Perform related work as assigned. Accept additional assignments when necessary.
Considerable knowledge of social work principles and practices; considerable knowledge of current social, economic and health concerns and problems, both globally and locally; good knowledge of individual and group behavior and of current literature and trends in the social work field; good knowledge of community resources available to meet client needs; ability to make independent judgments and to work with a minimum of supervision; ability to gather and successfully assess information for application real-Ire situations; ability to make and implement case decisions; ability to work with clients with tolerance and objectivity; ability to understand and interpret regulations and laws; skill in planning and organizing work; ability to secure the cooperation of others; ability to communicate effectively, orally and in writing.

Minimum Qualifications

Education: Master's degree in social work or other relevant field such as sociology, psychology or vocational rehabilitation;.
Experience: And one (1) year of related social work experience if master's degree is in other relevant field; or possession of a bachelor's degree in social work and two (2) years of social work experience; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Additional Information

A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.

How To Apply

Closing Date: This position closes on Monday, February 13, 2023.

You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal through or click on the Jobs link in the upper right hand corner of our main County page at

Minimum Salary


Maximum Salary




Main Organization

General Government General Government

Employment Status

Permanent Fulltime Permanent Full-time

Amount of Travel

Work At Home


Henrico County Public Schools expresses a divisionwide commitment to every student by communicating a vision of inclusiveness: “The right to achieve. The support to succeed.” The school division also embraces four critical cornerstones: Student Safety, Academic Progress, Closing Gaps and Relationships.

The school system serves the families of Henrico County, Virginia, a diverse community of more than 320,000 which wraps west, north and east of the independent city and state capital of Richmond. Henrico is Virginia’s fifth-most populous county.

HCPS is the sixth largest public school division in Virginia, and is comprised of 72 schools and program centers serving more than 50,000 students. The division’s schools reflect the geographic diversity of Henrico County, and lie in bustling near-urban and suburban settings; small towns; and quiet rural areas.

Academic excellence and opportunity are hallmarks of Henrico County Public Schools. Twenty-three division schools earned 2017 Virginia Index of Performance awards for advanced learning and achievement, presented by Gov. Terry McAuliffe and the Virginia Board of Education. HCPS was again tops in the Richmond region with the most schools earning the distinction. Short Pump Middle School was one of only nine schools in the commonwealth to earn the highest designation.

HCPS also leads central Virginia in teachers certified by the National Board for Professional Teaching Standards. Completion of the rigorous process is the profession’s highest mark of accomplishment.

Henrico Schools has robust programs and support services for families of students with special needs; gifted students; homebound and homeschooled students; and students learning English as a second language.

Each of the division’s high schools is fully accredited and hosts an academic specialty center. The specialty centers allow students with clear interests the chance to focus on a preferred area, such as engineering, the arts or world languages. Three middle schools offer the International Baccalaureate Middle Years program and two high schools offer the International Baccalaureate Diploma program.

The division also has cutting-edge programs in career and technical education, at individual schools and at two Advanced Career Education centers. From learning about sustainable seafood in culinary arts classes to applying technology concepts at Richmond Raceway, HCPS’ Department of Career and Technical Education helps students become effective participants in the international economy.

From academics to athletics, from the arts to career skills, Henrico County Public Schools is proud to be part of helping our community thrive by ensuring that each child has the right to achieve and the support to succeed.


Find Us
3820 Nine Mile Road
Human Resources
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert