REPORTS TO: Senior Director Succeed Boston @ the Counseling and Intervention Center

PROGRAM OVERVIEW:

Since 1987 Succeed Boston has provided targeted services to students who have committed an infraction of the Code of Conduct with the chance to reset, to think about their behavior, and develop coping strategies that lead to increased engagement and community involvement. By breaking the cycle of blame, isolation and punishment that often accompanies suspensions, research shows that students are less likely to repeat high risk behaviors that feed the school to prison pipeline. Students also report feeling less shame, isolation and stigma following a suspension because they are not "being punished and labeled as bad."
Succeed has provided support to more than 35,000 students through restorative alternatives to out of school suspension including opportunities to connect with caring adults, reflect and develop coping strategies through individual and group counseling. Research shows that by promoting student voice and breaking the cycle of blame, isolation and punishment that often accompanies suspensions, students are less likely to repeat high risk behaviors that feed the school to prison pipeline. In a report from the Massachusetts Budget and Policy Center, Succeed Boston was identified as one of a few national programs that provide effective alternatives to out-of-school suspension.
Succeed Boston @ the Counseling & Intervention Center (Succeed) provides Tier 2 (voluntary prevention and education workshops) and Tier 3 (Code of Conduct infractions) services to students in grades 1-12. The trauma informed model includes, individual and group counseling, substance abuse education and treatment, restorative circles, and academics. The curricula includes social-emotional skill building, violence prevention and conflict resolution education that increases students' ability to assess risk, consider potential consequences, and improve decision-making.
Self-reported data, at the beginning and end of programming, shows that 92% of students who attend Succeed, respond positively to the intervention; are more engaged at school and have increased pro-social skills.
In addition to direct student work, Succeed leads the district's Bullying Prevention and Intervention work including professional development, operation of the Safe Space and Bullying Prevention hotline and assures adherence to and accountability for reporting protocols and policy development.

POSITION OVERVIEW:

The position is responsible for the management of key elements of the program: operations, data systems development and analysis, coordination of referrals, marketing and advancement management, finance, adherence to all BPS policies and protocols especially related to the Code of Conduct and Bullying Prevention and Intervention policies.

In partnership with the Senior Director, the Manager of Operations performs a critical and highly visible role in supporting the program through a strong understanding of the Boston Public Schools District-wide goals and priorities as well as its cultural diversity and the importance of inclusivity for all: students, families, staff, and community partners.

Responsibilities:

• Maintains and develops data systems to improve efficiency and adhere to District-wide protocols and procedures
• Assists in administration of Saturday programs as required (stipend provided)
• Schedules, develops agenda and co-facilitates staff meetings
• Provides technical assistance and direction to staff in the purchasing of services, supplies, materials and equipment.
• Is responsible for all budgetary matters from development to disbursement
• Prepares reports and statistics of school operations
• Monitors discipline data to assess changes, success areas, challenge areas
• Responsible for the purchasing of services, supplies, materials and equipment
• Is responsible for all budgetary matters from development to disbursement
• Prepares reports and statistics of school operations
• Collaborates with departments to create and maintain a safe, clean and aesthetically pleasing school environment; including building maintenance/facilities, safety/security adhering to Fire Code, and following policies and procedures for reporting violations and resolves problems promptly
• Assists in assessing technology needs to ensure that up-to-date technology is used for instructional purposes
• Establishes and maintains working relationships interdepartmentally, with families/guardians, cooperating business institutions and agencies
• Assures compliance with regulations of the Boston Public Schools and the Massachusetts Department of Education
• Monitors discipline data to assess changes, success areas, challenge areas.
• Collaborates with departments to create and maintain a safe, clean and aesthetically pleasing school environment; including building maintenance/facilities, safety/security adhering to Fire Code, and following policies and procedures for reporting violations and resolves problems promptly
• Assists in assessing technology needs to ensure that up-to-date technology is used for instructional purposes
• Schedules, develops agenda and co-facilitates staff meetings
• Performs other duties as requested by the Senior Director

Family & Community Engagement:

• School culturally & linguistically sustaining practices oversight: work with the senior director and school staff to ensure all school operations, policies and practices are implemented prioritizing meeting needs based on culture, diversity and backgrounds and experiences of school students and families.
• Use data to inform the development of systems around positive culture and climate.

Operations and Data:

• In partnership with the Senior Director, owns multiple operational tasks simultaneously in order to efficiently run the entire department and forward its mission
• Efficiently plan, develop, implement and maintain a variety of systems that support and improve the daily operations of the department as well as its cross-functional teams
• Strong knowledge Google Suite, Microsoft Office, ASPEN, Panorama, PowerPoint
• Maintenance of the department's interactive live data dashboard, the online referral system for BPS staff, online bullying database for the District, and research and presentation of extensive data reports regarding students and schools within BPS
• Play important role in the Leadership team of the department including communication with a variety of stakeholders, families and students, BPS community and external partners
• Provide additional support during hiring season by scheduling and participating in interviews

Classroom and Staff Management/Observation and Evaluation:

• Collaborates with Senior Director to assist in supporting a respectful and engaging school environment for all students
• Assists the Senior Director with identifying areas of growth and professional development
• Assists in professional development and practices to improve and encourage the growth of the team
• Plans and implements Program Policies, Procedures and Guidelines, Program monitoring adjustment and development, and staff training and development

Marketing and Events Management:

• Support and development of the department's brand recognition and services available by developing all informational marketing materials (brochures, fliers, emails) as needed to be disseminated to all BPS
• Maintenance of the department's website
• Plan and deliver large events for the department that will forward its mission as well as develop staff within Boston Public Schools
• Research and secure venues that are appropriate for each event and within event's budget
• Conduct research, prepare documents, spreadsheets, presentations or reports as assigned that are visually appealing
• Support communications, research, outreach, including those in Spanish as needed

Finance Operations:

• Responsible for the department's complex budget: in partnership with the Senior Director monitor actual costs, identify potential surplus of funds, present options on how funds will be spent in the school year in order to promote department's services and smooth operations
• Through BPS financial systems: Manage contracts, purchasing, stipends, travel, other project related expenses; process requisitions, track purchase orders and invoices
• Responsible for the department's payroll information via "People Soft"
• Responsible to create and maintain vendor's database
• Responsible for inputting, coordinating and managing stipends

KNOWLEDGE, SKILLS & CHARACTERISTICS

• Attention to detail coupled with the ability to think and act strategically
• Communication and management skills necessary to ensure a smooth school operation
• Ability to create, monitor, and maintain systems that enhance organizational efficiency
• Ability and desire to work in a fast-paced, highly disciplined, but sometimes unpredictable school environment
• Proficiency with databases, MS Office, and other software applications
• Willingness to work, autonomously, collaboratively, and/or under the direction of school leader, as needed
• Flexibility to perform other duties as assigned per Senior Director
• Maturity, humility, strong work ethic, sense of humor, and roll-up-my-sleeves attitude
• Strong belief that all students in BPS can achieve at high levels
• Strong collaborative ethic toward families and staff
• Solid work ethic with a strong background of organizational and operational skills.

QUALIFICATIONS - REQUIRED
Required Education and Experience

• Bachelor's Degree
• Minimum 5 years general management experience
• Familiarity with City of Boston and BPS financial statements and prior experience managing a budget
• Previous school administration experience
• Proven ability to develop and deliver professional development
• Five years successful experience in an urban school system
• Demonstrated problem solving, communication and organizational skills
• Demonstrated leadership qualities, interpersonal skills and personal characteristics necessary for working effectively with students, teachers, administrators and parents
• Ability to manage resolve conflict in a professional manner

QUALIFICATIONS - PREFERRED :

• Familiarity with the Boston Public Schools
• Grant writing experience
• Ability and willingness to work Saturday from 7:30-12:30 during the school year (stipend provided)
• Full Professional Bilingual Fluency - BPS is particularly interested in candidates who are fluent in one of BPS' official languages: Spanish, Creole (Cape Verdean), Creole (Haitian), Chinese, Vietnamese, Portuguese, & Somali.

Terms:
MANAGERIAL, C42

NOTE: School-based managerial employees will work 223 days between July 1st and June 30th each year.

The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, employment, or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.