Position Type:
Technology OIT - Classified/Info Tech Customer Service Tech I

Date Posted:
8/8/2022

Location:
Information Technology

Closing Date:
Until Filled

IT Service Technician I, Information Technology

Classification: Non-Exempt

Date Posted: August 8, 2022

Salary: $24.85 per hour plus benefits/Range 28
Additional salary credit may be given for internal transfers and recent Greeley-Evans School District 6 reh ires, up to $39.83 per hour plus benefits.

Contract Length/ Days: (2022-2023/ 260 Days)

Benefits: We offer a comprehensive benefits package including medical, dental, vision and life insurance as well as other programs for benefit-eligible employees. The employee assistance program, voluntary life insurance through PERA, and 401(k), 403(b) & 457(b) plans are available to all employees regardless of hours worked and are available immediately (upon hire date). To learn more about our benefits, please see our Benefits Overview.

Paid Leave: Depending on your position, the District offers a variety of leave options, including sick leave, discretionary leave, vacation and paid holidays. More information about leave options available to Classified employees can be found in the Board of Education Policy Manual.

Reports to: Information Systems Customer Service Technician IV

Deadline for application: Until filled

EDUCATION/EXPERIENCE:
Required:

• Must have high school diploma or GED
• CompTIA A+ certification, or the ability to achieve this within the first 6 months of employment.
• Valid Colorado driver's license

Preferred:

• Experience working with desktop computer hardware, desktop computer software, network operating systems and data networking

JOB DESCRIPTION:
Summary/Objective: Installs, maintains, tests, and repairs various types of desktop computer hardware and software. Employee may have access to confidential information during the execution of normal day-to-day work.

Essential Functions:

1. Drives various fleet vehicles daily.
2. Accomplishes duties under supervision of higher level ISCST.
3. Performs work according to printed information on the Support Services work order system.
4. Responds to emergencies.
5. Installs, maintains, tests, and repairs desktop computer hardware and software.
6. Provides user training for operating systems and common application suites.
7. Uses positive verbal and non-verbal skills at all times when working with district personnel and community members.
8. Responds to questions from callers at the help desk; remotely assists staff and administration.
9. Other duties as assigned

Additional Qualifications:

• Basic knowledge of the methods, materials, tools, and practices pertinent to this position.
• Basic knowledge of Microsoft operating systems.
• Basic knowledge of Microsoft Office.
• Basic knowledge of data networking principals.
• Basic troubleshooting skills.
• Ability to follow and understand oral and written instructions.
• Ability to deal tactfully with public and staff.
• Ability to respond under pressure to immediate situations while maintaining courteous and professional relationships with public and staff.
• Ability to perform work with a high degree of accuracy, consistency, and thoroughness.
• Ability to make decisions using good judgment and common sense.
• Ability to follow established safety practices.
• Ability to work independently and with others.
• Good math skills.
• Ability to perform all functions of the position.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Regular attendance is required for this position.

Supervisory Responsibilities: None

Work Environment/ Physical Demands:
Ability to sit for long periods of time, numerous distractions, visual, auditory and ambulatory acuity important. Occasional lifting of up to 30 pounds.

Travel: Some will be required

Thank you for your interest in working for Greeley-Evans School District 6. Please feel free to contact our Human Resource Office at 970-348-6058 with any questions.

EEO/AAP Statement

Greeley-Evans School District 6 shall not discriminate in its employment or hiring practices on the basis of race, color, creed, sex, sexual orientation, gender expression, gender identity, religion, national origin, ancestry, age, genetic information, veteran status, marital status or disability. The District shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort. The Superintendent is committed to cultural diversity among district personnel as a means of enriching educational experience. The District shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort.

Complaint procedures have been established for current employees, prospective employees, and applicants for employment. The name of the responsible employee who has been identified as the Compliance Officer and Title IX Coordinator for the District is as follows:
Dr. Insoon Olson, Title IX Coordinator & Compliance Officer
1025 Ninth Avenue, Greeley, CO 80631
Phone: 970-348-6104
Email address: iolson@ greeleyschools.org