Family Support Specialist
- Employer
- Positive Education Program
- Location
- Grafton, OH, US
- Salary
- Competitive
View more
- Job Category
- Administrator, Specialist / Coordinator
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Position Type:
Student Support Services/Para-Professional (Educational Aide)
Date Posted:
6/29/2022
Location:
Willow Creek
District:
Positive Education Program - website Job Summary Family Support Specialist (FSS) is a person who has gained knowledge from parenting a child who received intensive mental health services from PEP or other mental health provider(s). The FSS possesses skills to support and guide diverse groups of parents by understanding their individual strengths and needs. The FSS is responsible for assisting and empowering parents through skill building, modeling healthy coping strategies, assisting with accessing community resources, and serving as a liaison between the Day Treatment Centers (DTC) and families. The FSS will utilize trauma informed care concepts and the RE-Education principals when working with families to maintain hope for growth and change.
The PEP Family Support will assist and support families in a culturally responsive manner to empower families to meet the needs of their child. The PEP Family Support Specialist is a mentor, educator, and advocate to parents.
Education and Experience Requirements
Student Support Services/Para-Professional (Educational Aide)
Date Posted:
6/29/2022
Location:
Willow Creek
District:
Positive Education Program - website Job Summary Family Support Specialist (FSS) is a person who has gained knowledge from parenting a child who received intensive mental health services from PEP or other mental health provider(s). The FSS possesses skills to support and guide diverse groups of parents by understanding their individual strengths and needs. The FSS is responsible for assisting and empowering parents through skill building, modeling healthy coping strategies, assisting with accessing community resources, and serving as a liaison between the Day Treatment Centers (DTC) and families. The FSS will utilize trauma informed care concepts and the RE-Education principals when working with families to maintain hope for growth and change.
The PEP Family Support will assist and support families in a culturally responsive manner to empower families to meet the needs of their child. The PEP Family Support Specialist is a mentor, educator, and advocate to parents.
Education and Experience Requirements
- Minimally High School Diploma
- Prior successful experience as a parent of child who received intensive mental health services from PEP or other mental health provider, preferred.
- Educational Aide Certificate required under Ohio Department of Education, if applicable.
- Ability to complete assigned tasks under stressful situations.
- Ability to work effectively with others.
- Demonstrate effective decision-making skills, utilizing good judgment under routine and stressful conditions.
- FSS will use their parenting experiences to provide peer support to PEP parents.
- FSS will give voice to PEP parents by encouraging them to share their strengths and challenges and become active members of the treatment team.
- FSS will maintain a non-judgmental stance and serve as a consummate advocate for PEP parents.
- FSS will facilitate regularly scheduled parent groups to increase parent involvement, as well as, other creative initiatives that will maximize parent engagement.
- FSS will participate in the intake/orientation process. This could include the following: tour/orientation, review of parent handbook and other paperwork, explain role and function of FSS, set up follow appointment, attend home visit, assist with ecological assessment using the IPEP.
- FSS will provide in-home training, support, and modeling of healthy and effective behaviors. This could include the following: teach lessons from agency-approved curricula, teach skills on managing a home, budgeting, nutrition/meal planning, wellness/self-care plan, healthy hygiene, organization, quality family time, time management, transportation/travel training.
- FSS will assist with identifying and strengthening informal supports, as well as, appropriate formal supports as parents transition away from PEP services.
- FSS will work collaboratively with the DTC administrative team to share ideas and respond to center needs, as determined by center administrators.
- Documentation of service(s) provided in client's EHR using miscellaneous (non-billable) notes.
- Align practice and work with the agency mission, vision, guiding principles, the trauma-informed Sanctuary Model® and the Re-ED philosophy.
- Participate in intake process: tour/orientation, review of Parent handbook and other paperwork, explain role and function of FSL, set up follow-up appointment, attend home visits, assist with ecological assessment.
- Provide In-Home Training/Support Modeling: teach skills on housekeeping, budgeting, smart shopping, nutrition/meal planning, wellness, healthy hygiene self-care plan development, safety plan development, organization, quality family time, time management, and transportation/travel training.
- Assist Mental Health Day Treatment providers in teaching and modeling effective parenting techniques and behavior management skills in the home utilizing various agency-approved parenting curricula such as NICASA, Sanctuary® Parent Training, LSCI, and Conscious Discipline.
- Implement the tools of the Sanctuary Model® with families with fidelity.
- Under supervision of the Clinical Supervisor - assist parents by providing info related to their child regarding: diagnosis, symptoms, resources, treatment, and support groups.
- Facilitate Parent Group with support from Clinical Supervisor, Coordinator and program staff.
- Achieve the expected direct service goals of 145 hours or PRS and/or Day Treatment Mental Health Services per year.
- Assist Care Managers in accessing current available flexible funding for families (i.e. FCSS). Assist with transportation of parents to and from appointments with PEP psychiatrists and other appointments when needed.
- Provide support to parents as they transition from PEP services.
- Participate in all relevant staff meetings.
- Participate in data collection regarding annual parent satisfaction survey.
- Educate staff regarding family related issues, needs, and perspectives.
- Assist program staff with implementation of center/agency initiatives (i.e. Psychoeducational Curricula, Bibliotherapy, LSCI, Sanctuary®, etc.)
- Assist Care Managers with on-going ecological assessment of client and family.
- Contact eligible families and complete follow-up surveys/related paperwork in a timely manner.
- Communicate accurately and effectively both verbal and written.
- Complete assigned duties competently and within expected time frames.
- Demonstrate effective decision-making skills and utilizes good judgment.
- Utilize safe work practices for self and others.
- Intermediate computer skills.
- Utilizes knowledge of community systems and supports to assist families.
- Facilitate communication between parents/center staff and vice versa.
- Ability to collaborate and coordinate with Care Managers.
- Participate (and pass requirements where applicable) in all required trainings, including but not limited to: vehicle safety, first aid, CPR, TCI, bloodborne pathogens, cultural responsiveness, and Standards of Practice.
- Participate in staff meetings/development activities, parent conferences and team meetings as scheduled or assigned.
- Ability to work respectfully with a culturally diverse population of clients.
- As a representative of the agency and profession, present self with decorum and in dress that is appropriate to the day's activities.
- Adhere to all agency applicable policies and procedures.
- Ability to participate in physical interventions, when necessary, and with fidelity to the methods taught through the Therapeutic Crisis Intervention model. Physical interventions are low in frequency but require intense physical exertion. The object is to safely control/maintain a struggling and aggressive young person ranging from 50 - 250 pounds. Physical requirements include, but are not limited to: kneeling, possibly for extended periods of time on hard surfaces, bending, twisting, and holding.
- Ability to participate in therapeutic outdoor education/field trips which may involve hiking, biking, climbing, and swimming.
- Ability to use a computer and keyboard (hand-eye coordination and repetitive movements related to keyboarding).
- Ability to move around the classroom/center/community and sit and stand for more than an hour at a time.
- Ability to visually and auditorily assess and monitor the emotional/mental health status of students for safety purposes.
- Ability to meet driver eligibility standards and operate an agency leased vehicle.
- Risk of exposure to blood, bodily fluids and tissue.
- Risk of exposure to hostile or aggressive behaviors by clients and/or family members.
- Risk of exposure to communicable diseases (i.e. colds, flu, measles, etc.).
- When outdoors, exposure to unpredictable weather conditions.
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