Summary: The receptionist works at the front desk of the Main Building to greet and direct visitors, answer phones and other assigned clerical work. Supports the functions of the school as directed.

Essential Functions

• Responsible for coverage of the main phone line, taking messages and/or effectively transferring calls
• Responsible for greeting, ensuring that visitors check-in and direct all persons entering the Main Building
• Prints and posts the daily calendar for the first floor meeting rooms
• Serves as key operator for photocopier in MB lobby
• Coordinates van activity as assigned
• Receives and distributes set up request forms
• Responsible for training after hour staff for the lobby area

Other Responsibilities

• Primary back-up to mail and shipping & receiving activities
• Assists the Director of Schools and other MB offices as needed which may include photocopying, filing, compiling/sorting/assembling items and mailings
• Serves as a backup in handling routine clerical work
• Other duties as assigned

Qualifications

• High School diploma or GED
• Ability to communicate effectively in English, and Spanish both verbal and written (preferred)
• Ability to apply common sense and understanding and to carry out instructions, furnished in written or oral form
• Ability to ascertain which people may need immediate assistance and to act accordingly
• Must demonstrate a calm demeanor and peaceful confidence under pressure and in high-stress situations
• Ability to communicate effectively with all constituents in a school environment while exhibiting extreme diplomacy
• A clear commitment to the mission of the school as articulated in the Goals and Criteria of Sacred Heart Schools
• Effectively uses all features of standard software (MS Word, Excel, and Gmail/Google Suite). Experience with BlackBaud is desirable but not required
• Ability to use basic office equipment, photocopier, computer and postage meter
• Demonstrated excellent attendance and punctuality

Physical Requirements and Work Environment

• Regularly sit, talk, hear and visually intercept visitors. Regularly uses close and distance vision
• Must comply with all state vaccination requirements and show proof of vaccination including but not limited to COVID-19 or proof of eligibility for exemption.
• Ability to work in a highly stressful environment dealing with a wide variety of challenges, deadlines and a varied and diverse array of contacts
• Be able to lift up to 30 lbs.
• Works at desk with computer & monitor for extended periods of time
• Ability to turn, bend, reach
• Ability to work effectively in a high traffic lobby with wide level of activity fluctuation and interruptions